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cannot view dvd's

Discussion in 'Windows Vista' started by suzanna73, Jun 30, 2012.

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  1. suzanna73

    suzanna73 Thread Starter

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    Am having trouble with cd/dvd drive. Put a movie disc in drawer, and nothing happens. I go to computer and click on cd drive icon and get message that no cd is in drive. I do occassionally see a swirling disc icon under the tip of the curser like it is trying to read it but doesn't even recognize a disc is in the drawer. Every other functions works fine, play games from disc, music cd's play fine, download software, looke at disc stored with snapshots etc. but no DVD's. Now it used to work but suddenly this feature stopped. Which makes me think that some feature has been turned off or overridden somehow. I have renewed drivers, all auto play features are turned on etc. been all over the internet looking for solutions.
    Have tried uninstall and reinstall, run virus scan software I just can't think of anything else. I have read that individual features of the cd drive can go out. Maybe that's it. Very frustrated.
     
  2. Byteman

    Byteman Moderator Malware Specialist

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    Yes, one or the other, CD reading laser or DVD laser can go bad independently of the other.

    No fixing, just get a new drive and consider the type of discs you need to create......when you purchase a new drive.

    see here> http://forum.videohelp.com/threads/288583-DVD-player-does-not-read-DVDs-anymore-CDs-OK

    http://www.tomshardware.com/forum/272630-32-drive-reading-dvds-reading-only

    Drives aren't expensive these days and are pretty easy to remove and install.

    There are external drives, too, which you can take around with you, or use with other than just one computer!

    Most of these are DVD Writers as well.....and, of course they Read AND can Write regualr CDs.......http://www.amazon.com/b?ie=UTF8&node=1292113011
     
  3. DaveA

    DaveA David Trusted Advisor

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    Is it a DVD/CD player or is only a CD player?
     
  4. Byteman

    Byteman Moderator Malware Specialist

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    DaveA--- I usually first go with what the poster has included, and if it turns out that they really made a mistake, so be it.

    Do you mind if I continue with this thread?
     
  5. suzanna73

    suzanna73 Thread Starter

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    Thanks for your help, I believe you are right and will look into a new cd/dvd drive.
     
  6. Byteman

    Byteman Moderator Malware Specialist

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    You could look at the drive's front it usually tells you there

    DVD Rom = just a player, won't burn any discs

    DVD RAM = DVD burner/ also cd burner

    CD RW = cd burner

    or you may have a combo drive DVD Multi DVD +R-DL / CD ReWritable

    Compact Disc Rewritable = just a cd burner

    It seems to me, since you can use other discs, and you see the drive trying to read the dvd, that it is a combo and part has broken. If you wish, just tell us what words are on the front of the drive. Thanks!
     
  7. SCAREFACE5

    SCAREFACE5

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    Try another dvd,the one you are trying to watch could be defective.Commercial dvd's are not foolproof and they can go bad.
     
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