Canon image runner 2800

My office has this printer and it always wants to print and copy in landscape. It seems to switch back and forth between the two at will. The last tech guy we had out said it had something to do with the paper selection but I cannot remember what he said to do to fix this problem. Any Ideas?

 

Check in your Page Setup and instead of Landscape check the Portrait Box. If it's not under your Page Setup look in Printer Settings. I'm sure that's all he's telling you. If other people use the printer they change it to accommodate what their printing and forget to switch it back when their finished. Luck Jazz