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Canon LBP7200CDN printer on network - Print jobs disappearing

Discussion in 'Hardware' started by Kaisha, Mar 17, 2015.

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  1. Kaisha

    Kaisha Thread Starter

    Joined:
    Mar 17, 2015
    Messages:
    1
    Hi guys,

    I have an issue with one of our printers.

    We have two Canon LBP7200 printers on a network.

    One printer has just stopped printing completely. The print jobs are not even queueing. When I attempt to print, it says printing, everything looks fine, but the print job just vanishes.

    I tried re-installing the printer, re-installing driver and it still doesn't print!!

    The printer status says 'ready' and all settings are as per normal so i can't figure out what on earth the issue is!!

    The only unusual thing that i have noticed is that when i log onto the printer by typing the IP address in my browser, everything is in Japanese! My other printer is in English - Usually both printers are in English. So not sure if this is something to do with the issue?

    I have run command and pinged the printer with a 100% response.

    Hopefully someone can help!!
     
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