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Canon MF Toolbox "Scanner Not Installed"

Discussion in 'All Other Software' started by kayemmell, Dec 18, 2011.

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  1. kayemmell

    kayemmell Thread Starter

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    I replaced a desktop running Vista with a new machine running Windows 7 64-bit and am now having trouble with my Canon MF3240 multifunction's scanner. I have installed the drivers and the MF Toolbox from the Canon website, but when I open Toolbox, I get a dialog box which reads, "A supported scanner is not installed. Please install a supported scanner and then restart Toolbox." As it is now, I can only scan by right-clicking on the printer icon in "printers and devices" and left-clicking on "start scan." I've tried deleting and reinstalling the printer to no avail. What's left — aside from dumping Win7 (and Vista too, ugh!) and going back to WinXP?
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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