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Canon MP530 paper source selection problem

Discussion in 'Hardware' started by Jagger1964, Dec 11, 2008.

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  1. Jagger1964

    Jagger1964 Thread Starter

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    Dec 11, 2008
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    Hi All,

    My Canon MP530 printer has 2 paper sources; a flat 'cassette' in the base and a near-vertical sheet feeder at the back. There is a button on the front of the printer which allows you to specify where you'd like the printer to take paper from.

    When I put 6"x4" photo paper in the cassette, and press the button to specify the cassette, it jumps to the sheet feeder and prints on A4 from there instead. Removing the A4 from the sheet feeder in an attempt to force the printer to use whatever is in the cassette has no effect - it tells me the sheet feeder is out of paper. If I put A4 in the cassette it detects it and prints just fine.

    I have been to the printer driver and made sure that the cassette is selected under 'paper source', but this has not helped.

    I am using the "Easy Photoprint" software and this allows you to specify your paper size, type etc. I am guessing that this is not a paper pick-up issue (the printer has seen too little use to have coated the pickup wheels, and it picks up A4 ok). I think it is having difficulty detecting the smaller paper size although it used to print 6x4 before without problems.

    Anybody know how to fix this? What is the mechanism by which paper is detected, and how might it have failed?

    Any assistance gratefully rceived.

    Jagger1964
     
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