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Canon MP620 printer error?

Discussion in 'Hardware' started by bamdenton, Jan 20, 2014.

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  1. bamdenton

    bamdenton Thread Starter

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    After hitting the black copy button on my Canon MP620 printer, it makes a loud noise and Error 5C00 shows on the bar on the screen which says to turn power off and on and if it persists, look it up in the manual. There is no reference to this error in the manual and there is no paper jam. However, the ink cartridge tray goes to the extreme right and stays there.
    Any suggestions will be appreciated. Printer is not connected to my computer. It has been making this noise for quite some time, but has always made copies. Thank you, Bill
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

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  3. bamdenton

    bamdenton Thread Starter

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    Thank you. There is a lot of info there and it will take me some time later to try it out. Bill
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

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    You're welcome. And be careful, those parts are pretty sensitive.
     
  5. scobareric

    scobareric Banned

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    You need to open the cover of the printer and remove all ink tanks. Remove the print head and put it back. This might solve your problem. I've done the same.

    ____________________
    Canon Pixma Ink Refills
     
  6. bamdenton

    bamdenton Thread Starter

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    Thank you both. Tried it all with same error. Am going to take cabinet off chasis and check ot the gears as was suggested. I'll let you know, but it will take a while. Bill
     
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