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Canon MX310 multifunction , installation nightmare !

Discussion in 'Hardware' started by VladDrac, Jun 24, 2009.

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  1. VladDrac

    VladDrac Thread Starter

    Joined:
    Jun 22, 2009
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    Firstly Hello now onto the nasty problem bit .
    I'm having a f'king nightmare trying to install a Canon MX310 multifunction printer onto my home pc . The installation gets to a point at which it asks me to plug in the USB cable then switch on the printer .At this point the windows auto installer tries to take over and returns a message saying that windows has found the drivers for my device but there is an error and a timeout has been returned .Device manager shows that the printer has been detected but shows it as an "other device" with a pair of question marks on 2 components of the printer ie fax and printer . Canon customer services weren't too interested after I proved that the printer was working by installing it on an XP machine they basically said it's either a Vista issue or your pc is dodgy .Acer just told me to do a total recovery . Given that computer is only a few months old I doubt there is much wrong with it so I'm reluctant to do the total re-install especially as my antivirus scans and registry cleaner scans have found nothing amiss . I followed all instructions relating to the installation ie downloaded latest driver , switched anti-virus off , firewall off etc . Anyone else had any similar problems ?
    PC is an Acer Aspire X3200 , AMD Phenom x3 processor , 640gb hd , 3gb ddr , Windows Vista 32bit o/s .
    Any help will be much appreciated.
    ps Yes the thing is Vista compatible .
    Cheers
     
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