Canon Pixma wont boot!

Hi, i'm having problems with getting my scanner/printer to do anything. To begin with whenever i turned it on the LCD always said

"Printer error has occured. Turn off power then back on again. If problem persists see the manual"

and so i turn it off and the message only reappears, it seems to not be able to load properly.

I did get it to load once or twice, (how it hapenned is beside me) and successfully printed something off, but on attempting a scan the same message came up midscan. Now i'm back to square one, with only ever seeing the error message all the time and the printer/scanner giving me no options and not loading properly.

Does anybody have any good advice?

the driver discs also told me that the driver cant install properly either, am i likely to have these problems if my laptop only has Windows XP? Also, for some reason i think it only loads properly if it's been left off for hours, why is this?

thanks xxxxx

 

Did you ever try to firmware update?

 

no i haven't what is it?

 

Firmware is somewhere between hardware and software. Please give me your printer model #, i will check for you.

 

It's a Canon Pixma MP610, thanks!

 

The Manual says: "Turn off the machine, and unplug the power cordof the machine from the power supply. After a while, plug the power cord of the machine back in, and turn on the machine. If the same error occurs, contact a Canon service."

I hope, this helps.

 

Ive unplugged and left it, and plugged it back in lots of times, i think im just gonna send it back

 

Do you have access to another pc you could try it on? Max.

 

I'd say start by removing your drivers and software and go here and download to your desktop. Install from there. http://newdriverdownloads.com/drive...p610 drivers&gclid=CIuriv3jhpYCFQ89awod3We1Fg
Let us know...Jazz