Canon Pixma wont boot!

[Sillymoop]

Hi, i'm having problems with getting my scanner/printer to do anything. To begin with whenever i turned it on the LCD always said

"Printer error has occured. Turn off power then back on again. If problem persists see the manual"

and so i turn it off and the message only reappears, it seems to not be able to load properly.

I did get it to load once or twice, (how it hapenned is beside me) and successfully printed something off, but on attempting a scan the same message came up midscan. Now i'm back to square one, with only ever seeing the error message all the time and the printer/scanner giving me no options and not loading properly.

Does anybody have any good advice?

the driver discs also told me that the driver cant install properly either, am i likely to have these problems if my laptop only has Windows XP? Also, for some reason i think it only loads properly if it's been left off for hours, why is this?

thanks xxxxx

 

[By_Rock]

Did you ever try to firmware update?

 

[Sillymoop]

no i haven't what is it?

 

[By_Rock]

Firmware is somewhere between hardware and software. Please give me your printer model #, i will check for you.

 

[Sillymoop]

It's a Canon Pixma MP610, thanks!

 

[By_Rock]

The Manual says: "Turn off the machine, and unplug the power cordof the machine from the power supply. After a while, plug the power cord of the machine back in, and turn on the machine. If the same error occurs, contact a Canon service."

I hope, this helps.

 

[Sillymoop]

Ive unplugged and left it, and plugged it back in lots of times, i think im just gonna send it back

 

[maxibhoy]

Do you have access to another pc you could try it on? Max.

 

[jazz3000]

I'd say start by removing your drivers and software and go here and download to your desktop. Install from there. http://newdriverdownloads.com/drive...p610 drivers&gclid=CIuriv3jhpYCFQ89awod3We1Fg
Let us know...Jazz