Canoscan N1220U died in calibration?

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milton13

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Joined
Feb 5, 2013
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I have used my Canoscan N1220U scanner successfully for several years, through multiple operating system upgrades. I am currently using it with Windows XP, and the appropriate Canoscan "Toolbox."

Recently, I was in the process of scanning some documents. After successfully scanning about 100 pages, with efforts spread over several days, and 1 previous successful "calibration" process, I approved another "calibration" process.

I don't know whether the failure occurred during the actual calibration process, or during the page scan following the calibration, but the scanner stopped operating about half-way down the page.

The scanning mechanism is still in that half-way position. Any attempt to reconnect the scanner to the computer gets a "USB device not recognized" error message.

The "activation" button apparently does not function with the scanning mechanism in that position, and I can do nothing to get it to operate.

HELP! Please make any suggestions I might try, in order to recover operation of this device without destroying it.
 

dai

Joined
Mar 6, 2003
Messages
11,198
have you checked canons faq page

my thoughts are being geriatric it has died of old age
 
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