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Can't acces facebook

Discussion in 'Virus & Other Malware Removal' started by mixerx2, Dec 17, 2011.

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  1. mixerx2

    mixerx2 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    2
    Hi,

    i can't access to Facebook web from my computer, but i can access with other computers within the same network. Please help me and let me know what could be the problem.

    I have done a virus scan
    still not working

    aslo done the dns flush from cmd command
    still not working.



    here is the result from Hijack this

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:08:46 PM, on 17-Dec-11
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Real\RealPlayer\Update\realsched.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Users\Compaq\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\taskhost.exe
    C:\Users\Compaq\Downloads\HJTInstall.exe

    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Thunder AtOnce - {01443AEC-0FD1-40fd-9C87-E93D1494C233} - C:\Program Files\Thunder Network\Thunder\ComDlls\TDMediaDetector5.9.28.1564.dll (file missing)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GR469A~1.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: XunleiBHO - {889D2FEB-5411-4565-8998-1DD2C5261283} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: Avira SearchFree Toolbar plus Web Protection - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    O4 - HKLM\..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\1.0"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [sysdriver32.exe] "C:\Windows\sysdriver32.exe" rezerv
    O4 - HKLM\..\Run: [sysdriver32_.exe] rezerv
    O4 - HKLM\..\Run: [systemup] stand
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [tray_ico0] C:\Windows\update.tray-8-0\svchost.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [StartCCC] "c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [PPS Accelerator] c:\PPS.tv\PPStream\ppsap.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Compaq\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: 使用迅雷查看图片 - C:\Program Files\Thunder Network\Thunder\Program\repairimage.htm
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: 2é?′í?ò3è?2?í??? - {548BF84E-9665-47f9-B635-7380F8943E90} - C:\Program Files\Thunder Network\Thunder\Program\repairimage.htm (file missing)
    O9 - Extra 'Tools' menuitem: 2é?′í?ò3è?2?í??? - {548BF84E-9665-47f9-B635-7380F8943E90} - C:\Program Files\Thunder Network\Thunder\Program\repairimage.htm (file missing)
    O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O15 - Trusted Zone: http://list1.111222.cn
    O15 - Trusted Zone: http://*.cinemanow.com
    O15 - Trusted Zone: http://*.hp.com
    O15 - Trusted Zone: http://kan.pps.tv
    O15 - Trusted Zone: http://list1.pps.tv
    O15 - Trusted Zone: http://tvguide.pps.tv
    O15 - Trusted Zone: http://vodguide.pps.tv
    O15 - Trusted Zone: http://list1.ppstream.com
    O15 - Trusted Zone: http://notice.ppstream.com
    O15 - Trusted Zone: http://xml1.ppstream.com
    O15 - Trusted Zone: http://xml2.ppstream.com
    O15 - Trusted Zone: http://xml3.ppstream.com
    O15 - Trusted Zone: http://list1.ppstream.net
    O15 - Trusted Zone: http://list1.ppstv.com
    O15 - Trusted Zone: http://list1.ppstv.net
    O15 - Trusted Zone: http://*.qflix.com
    O15 - Trusted Zone: http://*.roxio.com
    O15 - Trusted Zone: http://redirect.sonic.com
    O15 - Trusted Zone: http://redirect2.sonic.com
    O15 - ESC Trusted Zone: http://list1.111222.cn
    O15 - ESC Trusted Zone: http://*.update.microsoft.com
    O15 - ESC Trusted Zone: http://kan.pps.tv
    O15 - ESC Trusted Zone: http://list1.pps.tv
    O15 - ESC Trusted Zone: http://tvguide.pps.tv
    O15 - ESC Trusted Zone: http://vodguide.pps.tv
    O15 - ESC Trusted Zone: http://list1.ppstream.com
    O15 - ESC Trusted Zone: http://notice.ppstream.com
    O15 - ESC Trusted Zone: http://xml1.ppstream.com
    O15 - ESC Trusted Zone: http://xml2.ppstream.com
    O15 - ESC Trusted Zone: http://xml3.ppstream.com
    O15 - ESC Trusted Zone: http://list1.ppstream.net
    O15 - ESC Trusted Zone: http://list1.ppstv.com
    O15 - ESC Trusted Zone: http://list1.ppstv.net
    O17 - HKLM\System\CCS\Services\Tcpip\..\{41BA0012-05E8-4EFA-BE60-A662F3B08698}: NameServer = 8.8.8.8,8.8.4.4
    O17 - HKLM\System\CCS\Services\Tcpip\..\{98064B73-B6B7-44B8-9871-3AA247CCF618}: NameServer = 58.71.136.10 58.71.132.10
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F3FBCC97-64FF-402C-96AF-DEFEF1032BC1}: NameServer = 58.71.136.10 58.71.132.10
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GRA32A~1.DLL
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
    O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira Realtime Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Wireless Assistant Service - Unknown owner - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe (file missing)
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Unknown owner - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe (file missing)
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: srviecheck - Unknown owner - C:\Windows\update.2\svchost.exe (file missing)
    O23 - Service: srvsysdriver32 - Unknown owner - C:\Windows\sysdriver32.exe (file missing)
    O23 - Service: wxpdrivers - Unknown owner - C:\Windows\update.1\svchost.exe (file missing)

    --
    End of file - 12257 bytes
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi,
    What operating system is it?
    The HJT says 'Unknown Windows'? But the spec you've posted next to your name says Windows 7 Ultimate.
     
  3. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Version 2.0.2 doesn't recognize Windows 7 but still works OK for the rest. When seeing "Unknown Windows", you can easily assume it's Windows 7.

    Your computer is infected. Please click on Report and kindly ask to be moved to the Virus & Other Malware Removal forum. Be sure to provide the appropriate reports in that forum after reading THIS. From there, be patient. The malware removal experts are very busy! You should get an answer within the next 48 hours.
     
  4. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Thanks, I didn't know that :)
     
  5. mixerx2

    mixerx2 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    2
    Using windows 7 ultimate
     
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