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Can't Access Add/Remove Programs in Control Panel

Discussion in 'Virus & Other Malware Removal' started by shubbaz, Jul 30, 2007.

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  1. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    Good morning from Australia. Don't know if anyone can help me, but when I double click on the Add/Remove Programs icon in my Control Panel it doesn't work for some reason. Everything else in the Control Panel works ok. My computer has Windows XP Home Edition installed. My local computer wizz (he's an expert), has tried to solve this problem for me, but cannot find an answer. Hope someone can help. Cheers Cheryl
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Welcome to TSG....

    Let's try this and see if there are anything infection wise

    To download HJTsetup.exe fromTrendSecure To Download HijackThis go to the following at the File Repository
    Click on the link below to Download HijackThis Self Installer:

    http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
    A security expert with a gold shield to the right of their name should take a look at your log - please be patient.
     
  3. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    Crikey!! I didn't expect a reply to my problem so quickly. Thanks. Ok, have done what you asked and here is the log file. Cheers Cheryl

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:44:41 AM, on 31/07/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\CameraAssistant.exe
    C:\WINDOWS\system32\ElkCtrl.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
    C:\Program Files\Skype\Plugin Manager\SkypePM.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qau10.hpwis.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ninemsn.com.au/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
    O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
    O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://dai1966.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169878110046
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169878064437
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: bw+0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: offline-8876480 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    --
    End of file - 22122 bytes
     
  4. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    So has anybody had a chance to look at this for me as yet please? Thanks in advance, cheers Cheryl
     
  5. devil_himself

    devil_himself

    Joined:
    Apr 7, 2007
    Messages:
    4,910
    Until a log expert look at your log .. Try this

    Start >> run >> regsvr32 appwiz.cpl

    Start >> Run >> appwiz.cpl

    appwiz.cpl is the shortcut for add\remove programs
     
  6. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    ok thanks mate.
     
  7. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    Hi devilhimself, well that doesn't work either. Cheers Cheryl
     
  8. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    Hi Folks just wondering if there are any answers for me yet?? Cheers Cheryl
     
  9. devil_himself

    devil_himself

    Joined:
    Apr 7, 2007
    Messages:
    4,910
    At the Right Corner ... there is a 'Red Exclamation Mark' .. Use it to Politely ask a Moderator to help you with your 'hijackthis' log

    regards
    DH
     
  10. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    Ok mate, I thought I was being polite. Didn't know I had to hit the exclamation mark. Thanks and cheers Cheryl. PS. Will have a look tomorrow, bedtime nearly for me tonight. Thanks
     
  11. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!


    Go to Add/Remove programs and remove Logitech Desktop Messenger

    Restart the machine and post your log again.
     
  12. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    Hi Cybertech, thanks for your reply. I still can't get into add/remove programs to do this. I double click on the icon and nothing happens. Cheers Cheryl
     
  13. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Restart the machine and post your hijackthis log again.
     
  14. shubbaz

    shubbaz Thread Starter

    Joined:
    Jul 30, 2007
    Messages:
    19
    Ok Cybertech, I have now restarted my computer and here is the new log. Thanks for trying to help me. Cheers Cheryl

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:56:00 AM, on 7/08/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\System32\msiexec.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\CameraAssistant.exe
    C:\WINDOWS\system32\ElkCtrl.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    C:\Program Files\RegistrySmart\RegistrySmart.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Skype\Plugin Manager\SkypePM.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qau10.hpwis.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ninemsn.com.au/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
    O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
    O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
    O4 - HKLM\..\Run: [RegistrySmart] C:\Program Files\RegistrySmart\RegistrySmart.exe
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://dai1966.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169878110046
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1169878064437
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: bw+0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: offline-8876480 - {AD57B085-ECB3-4081-B655-E5533D709BF0} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    --
    End of file - 22125 bytes
     
  15. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and put a check in the following:

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    Close all applications and browser windows before you click "fix checked".


    Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    Click Exit on the Main menu to close the program.



    Download and scan with SUPERAntiSpyware Free for Home Users
    • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    • An icon will be created on your desktop. Double-click that icon to launch the program.
    • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
    • Under "Configuration and Preferences", click the Preferences button.
    • Click the Scanning Control tab.
    • Under Scanner Options make sure the following are checked (leave all others unchecked):
      • Close browsers before scanning.
      • Scan for tracking cookies.
      • Terminate memory threats before quarantining.
    • Click the "Close" button to leave the control center screen.
    • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan.
    • Click "Next" to start the scan. Please be patient while it scans your computer.
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes".
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.
      • Click Preferences, then click the Statistics/Logs tab.
      • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
      • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
      • Please copy and paste the Scan Log results in your next reply with a new hijackthis log.
    • Click Close to exit the program.
     
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