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Can't access anything in control panel

Discussion in 'Virus & Other Malware Removal' started by boneshaker, Jan 10, 2009.

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  1. boneshaker

    boneshaker Thread Starter

    Joined:
    Apr 20, 2004
    Messages:
    41
    Recently I noticed that I cannot access my control panel directly or access any of the services (in control panel) indirectly. Everything else seems to be okay but if I want to, for example, remove a program through control panel ... I can't access it.

    When I click on the desktop short cut (control panel) , a window opens but nothing appears in it then it simply closes ... No explanation or reason given. The same thing happens when try to open it with the run command.

    I tried starting my computer in safe mode and I could access control panel but there were only 8 or 10 items available but that;s probably normal(?). Because I could access it in safe mode, I assumed there is something loading (or maybe not loading) at start up that is causing the problem.


    I'm hoping that this log may identify the problem:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:17:00 AM, on 10/01/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\ASUS\AASP\1.00.25\aaCenter.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\microsoft office\Office12\GrooveMonitor.exe
    C:\Program Files\Logitech\SetPoint\LBTWiz.exe
    C:\Program Files\PowerISO\PWRISOVM.EXE
    C:\Windows\system\CMGxMon.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\ASUS Xonar DX Audio\Customapp\ASUSAUDIOCENTER.EXE
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [Logitech BT Wizard] LBTWiz.exe -silent
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [Cmaudio8788] RunDll32 cmicnfgp.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [Cmaudio8788GX] C:\Windows\system\CmGXMon.exe Envoke
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [RGSC] C:\Program Files\Rockstar Games\Rockstar Games Social Club\RGSCLauncher.exe /silent
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
    O4 - HKUS\S-1-5-21-3316612103-1655775394-551236825-1000\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
    O4 - HKUS\S-1-5-21-3316612103-1655775394-551236825-1000\..\Run: [Steam] (User '?')
    O4 - HKUS\S-1-5-21-3316612103-1655775394-551236825-1000\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
    O4 - S-1-5-21-3316612103-1655775394-551236825-1000 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User '?')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
    O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

    --
    End of file - 6594 bytes

    Any help will be greatly appreciated ...
     
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