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cant access AOL or Internet explorer very slow loading anything

Discussion in 'Virus & Other Malware Removal' started by duhme, Jan 15, 2013.

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  1. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,361
    First Name:
    Kevin
    Ok we need to clean up:

    Remove Combofix now that we're done with it
    • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
      [​IMG]
    • Please follow the prompts to uninstall Combofix.
    • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
    The above procedure will delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:_OtMoveIt folder, if present
    • Reset the clock settings.
    • Hide file extensions, if required.
    • Hide System/Hidden files, if required.
    • Reset System Restore.

    It is very important that you get a successful uninstall because of the extra functions done at the same time, let me know if this does not happen.

    Next,

    Remove ESET Online Scanner (Only if installed)

    • Click Start, type programs and features in the Search box, and then press ENTER.
    • Click to select the product to be uninstalled from the listing of installed products(ESET Online Scanner), and then click Uninstall/Change from the bar that displays the available tasks to remove ESET.
    Only re-boot if prompted

    Next,

    Uninstall adwcleaner.exe
    • Please close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall
    • Click Yes at Would you like to Uninstall Adwcleaner

    Next,

    • Download OTC by OldTimer from here http://oldtimer.geekstogo.com/OTC.exe or here http://www.itxassociates.com/OT-Tools/OTC.exe and save to your Desktop.
    • Double click [​IMG] icon to start the program.
      If you are using Vista or Windows 7 accept UAC
    • Then Click the big [​IMG] button.
    • You will get a prompt saying "Begining Cleanup Process". Please select Yes.
    • Restart your computer when prompted.
    • This will remove tools we have used and itself.

    Any tools/logs remaining on the Desktop can be deleted.

    Next,

    Download [​IMG] TFC to your desktop, from either of the following links
    http://oldtimer.geekstogo.com/TFC.exe
    http://itxassociates.com/OT-Tools/TFC.exe
    • Save any open work. TFC will close all open application windows.
    • Double-click TFC.exe to run the program. Vista or Windows 7 users accept the UAC alert.
    • If prompted, click "Yes" to reboot.
    TFC will automatically close any open programs, including your Desktop. Let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. TFC may re-boot your system, if not Re-boot it yourself to complete cleaning process <---- Very Important

    Keep TFC it is an excellent, run weekly utility to keep your system optimized, it empties all user temp folders, Java cache etc etc. Always remember to re-boot after a run, even if not prompted

    Let me know if those steps complete OK....

    Kevin
     
  2. duhme

    duhme Thread Starter

    Joined:
    Dec 2, 2003
    Messages:
    238
    First Name:
    sandy
    yes I completed them . Would you like a hjt log or ?
     
  3. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,361
    First Name:
    Kevin
    Do you still have issues/concerns?
     
  4. duhme

    duhme Thread Starter

    Joined:
    Dec 2, 2003
    Messages:
    238
    First Name:
    sandy
    no just wanted to be sure i did things right.
     
  5. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,361
    First Name:
    Kevin
    You did everthing correctly, nice job....

    If all is ok here are some tips to reduce the potential for malware infection in the future:

    Make proper use of your antivirus and firewall

    Antivirus and Firewall programs are integral to your computer security. However, just having them installed isn't enough. The definitions of these programs are frequently updated to detect the latest malware, if you don't keep up with these updates then you'll be vulnerable to infection. Many antivirus and firewall programs have automatic update features, make use of those if you can. If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.

    You should keep your antivirus and firewall guard enabled at all times, NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your antivirus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

    Install and use WinPatrol from here http://www.winpatrol.com/download.html This will inform you of any attempted unauthorized changes to your system.

    WinPatrol features explained here http://www.winpatrol.com/features.html

    Use a safer web browser

    Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a few good free alternatives:

    FireFox http://www.mozilla.com/en-US/,

    Opera http://www.opera.com/, and

    Chrome http://www.google.com/chrome.

    All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here http://www.bleepingcomputer.com/tutorials/tutorial102.html which will help you to make IE MUCH safer.

    These browser add-ons will help to make your browser safer:

    Web of Trust warns you about risky websites that try to scam visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:

    Available for Firefox and Internet Explorer.

    Green to go,
    Yellow for caution, and
    Red to stop.


    Available for Firefox only. NoScript helps to block malicious scripts and in general gives you much better control over what types of things webpages can do to your computer while you're browsing.

    These are just a couple of the most popular add-ons, if you're interested in more, take a look at this article:
    http://browsers.about.com/od/addonsplugi2/tp/browser_security_privacy.htm

    Here a couple of links by two security experts that will give some excellent tips and advice.

    So how did I get infected in the first place by Tony Klein

    How to prevent Malware by Miekiemoes

    Finally this link http://www.geekstogo.com/forum/topic/38-free-antivirus-and-antispyware-software will give a comprehensive upto date list of free Security programs. To include - Antivirus, Antispyware, Firewall, Antimalware, Online scanners and rescue CD`s.

    Don`t forget, the best form of defense is common sense. If you don`t recognize it, don`t open it. If something looks to good to be true, then it aint.

    If no remaining issues hit the “Mark Solved” tab at the top of the thread,

    Take care,

    Kevin
     
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