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Can't Access Control Panel!!

Discussion in 'Virus & Other Malware Removal' started by Shaffjoe, Jan 21, 2008.

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  1. Shaffjoe

    Shaffjoe Thread Starter

    Joined:
    Jan 21, 2008
    Messages:
    1
    I am not sure if someone has already brought up this issue. I read a bunch of Threads and couldn't find this particular one.

    I can not access my control panel. I try to and the following message appears: THIS OPERATION HAS BEEN CANCELLED DUE TO RESTRICTIONS IN EFFECT ON THE COMPUTER. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR.
    The key is I am the system administrator. Any help would be appreciated. Especially, where I should start to solve this problem. Thanks.
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    55,961
    First Name:
    Derek
    How many times do we have to tell you overhelpful people that malware posts should NOT be replied to with unsuitable advice & reported to move to malware forum

    I have deleted the posts and hope the victim hasn't alrready wrecked his system by following your advice

    the

    is a classic sign of a nasty malware and everything you have advised will make it worse

    now Shaffjoe please ignore all the advice given before as it won't work at all and do this

    step 1.

    go to here and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu.
    Click on the entry in start menu to run HijackThis
    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.

    Please create a list of programs that can be removed using Add/Remove Programs
    Start HiJackThis
    Press 'Config'
    Press 'Misc Tools'
    Press 'Open Uninstall Manager'
    Press 'Save List'
    Save the log to a convenient location
    Copy the log and post its contents in this thread

    step 2.

    after running HJT & posting its log and the uninstall list then

    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, the Advanced Options Menu should appear;
    • Select the first option, to run Windows in Safe Mode, then press Enter.
    • Choose your usual account.
    • Open the extracted SDFix folder and double click RunThis.cmd to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
     
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