Can't access dead laptop HD as external via USB

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Tr33

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Nov 23, 2011
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OK. Dead Gateway laptop. Pulled out HD (Toshiba) and installed it in a IDE external case (yes it does fit). Plugged it to USB port (Windows XP OS computer). Icons say new hardware found. Ready light on external drive goes green, then red. BUT, I can't find access to the now external HD. Go to Windows Explorer, double click "computer". Drive isn't there. Redo everything except restart. Computer is work computer which limits downloads so there may be some security there and the IT police wont let us have access. Anybody have any good ideas?? Thanks.
 
Joined
Aug 1, 2003
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What does Disk Management and Device Manager say?

Right-click Computer > Manage > Disk Management

or go to Start > Run, and type:

diskmgmt.msc

============================================

If you plan to recover files, DO NOT plug a drive with Vista or 7 on it into an XP computer. As soon as XP mounts the drive, it will first revert the version of NTFS to its older version and then delete all the shadow copies of files on the drive. That will leave only the originals for recovery and if they are damaged, no copies. With shadow copies, you could have 6 or 8 possibilities for recovering each file. Of course, if the drive is working fine and you are sure the files are all right, then one copy is enough.
 
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