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Can't access google.com

Discussion in 'Virus & Other Malware Removal' started by dellxp, Aug 6, 2011.

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  1. dellxp

    dellxp Thread Starter

    Joined:
    Aug 6, 2011
    Messages:
    7
    Hi there. My desktop computur running Windows XP can't access google.com, but otherwise seems to access other sites. I use Internet Explorer. I scanned my pc with malwarebytes (nothing was detected) & superantispyware (detected about 60 tracking cookies). Any help would be much appreciated.
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    Hi and welcome to TSG! :)


    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
  3. dellxp

    dellxp Thread Starter

    Joined:
    Aug 6, 2011
    Messages:
    7
    Hi Cheeseball81. Thank you for the response. I will run the HJTINSTALL.exe and post the outcome during this week. I will be back soon. Thanks again.
     
  4. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
  5. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    I will be on vacation but will be back on Monday, so if you reply before then - just know I will check back Monday night. (y)
     
  6. dellxp

    dellxp Thread Starter

    Joined:
    Aug 6, 2011
    Messages:
    7
    Thank you kindly. Enjoy your vacation!:D
     
  7. dellxp

    dellxp Thread Starter

    Joined:
    Aug 6, 2011
    Messages:
    7
    Here is the log from HijackThis:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:48:31 PM, on 8/12/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\mfevtps.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Software Informer\softinfo.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\AOL 9.5\waol.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\AOL 9.5\shellmon.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    c:\program files\aol mail toolbar\aolmailtbServer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: AOL Mail Toolbar Search Class - {98572e47-b5fe-43de-9aea-492a1d3064cd} - C:\Program Files\AOL Mail Toolbar\aolmailtb.dll
    O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
    O1 - Hosts: 74.125.45.100 urs.microsoft.com
    O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
    O1 - Hosts: 74.125.45.100 secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
    O1 - Hosts: 74.55.176.156 www.google.com
    O1 - Hosts: 74.55.176.156 google.com
    O1 - Hosts: 74.55.176.156 google.com.au
    O1 - Hosts: 74.55.176.156 www.google.com.au
    O1 - Hosts: 74.55.176.156 google.be
    O1 - Hosts: 74.55.176.156 www.google.be
    O1 - Hosts: 74.55.176.156 google.com.br
    O1 - Hosts: 74.55.176.156 www.google.com.br
    O1 - Hosts: 74.55.176.156 google.ca
    O1 - Hosts: 74.55.176.156 www.google.ca
    O1 - Hosts: 74.55.176.156 google.ch
    O1 - Hosts: 74.55.176.156 www.google.ch
    O1 - Hosts: 74.55.176.156 google.de
    O1 - Hosts: 74.55.176.156 www.google.de
    O1 - Hosts: 74.55.176.156 google.dk
    O1 - Hosts: 74.55.176.156 www.google.dk
    O1 - Hosts: 74.55.176.156 google.fr
    O1 - Hosts: 74.55.176.156 www.google.fr
    O1 - Hosts: 74.55.176.156 google.ie
    O1 - Hosts: 74.55.176.156 www.google.ie
    O1 - Hosts: 74.55.176.156 google.it
    O1 - Hosts: 74.55.176.156 www.google.it
    O1 - Hosts: 74.55.176.156 google.co.jp
    O1 - Hosts: 74.55.176.156 www.google.co.jp
    O1 - Hosts: 74.55.176.156 google.nl
    O1 - Hosts: 74.55.176.156 www.google.nl
    O1 - Hosts: 74.55.176.156 google.no
    O1 - Hosts: 74.55.176.156 www.google.no
    O1 - Hosts: 74.55.176.156 google.co.nz
    O1 - Hosts: 74.55.176.156 www.google.co.nz
    O1 - Hosts: 74.55.176.156 google.pl
    O1 - Hosts: 74.55.176.156 www.google.pl
    O1 - Hosts: 74.55.176.156 google.se
    O1 - Hosts: 74.55.176.156 www.google.se
    O1 - Hosts: 74.55.176.156 google.co.uk
    O1 - Hosts: 74.55.176.156 www.google.co.uk
    O1 - Hosts: 74.55.176.156 google.co.za
    O1 - Hosts: 74.55.176.156 www.google.co.za
    O1 - Hosts: 74.55.176.156 www.google-analytics.com
    O1 - Hosts: 74.55.176.156 www.bing.com
    O1 - Hosts: 74.55.176.156 search.yahoo.com
    O1 - Hosts: 74.55.176.156 www.search.yahoo.com
    O1 - Hosts: 74.55.176.156 uk.search.yahoo.com
    O1 - Hosts: 74.55.176.156 ca.search.yahoo.com
    O1 - Hosts: 74.55.176.156 de.search.yahoo.com
    O1 - Hosts: 74.55.176.156 fr.search.yahoo.com
    O1 - Hosts: 74.55.176.156 au.search.yahoo.com
    O1 - Hosts: 74.125.45.100 4-open-davinci.com
    O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
    O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 www.getavplusnow.com
    O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
    O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: AOL Toolbar Loader - {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files\AOL Toolbar\aoltb.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110509211310.dll
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
    O2 - BHO: AOL Mail Toolbar Loader - {fbea8524-8c72-4208-9d12-7fb73e9926eb} - C:\Program Files\AOL Mail Toolbar\aolmailtb.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll
    O3 - Toolbar: AOL Mail Toolbar - {a3704fa3-dbf6-46b5-b95e-0677dfd39577} - C:\Program Files\AOL Mail Toolbar\aolmailtb.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1290293555\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
    O4 - HKCU\..\Run: [Free Download Manager] "C:\Program Files\Free Download Manager\fdm.exe" -autorun
    O4 - HKCU\..\Run: [Software Informer] "C:\Program Files\Software Informer\softinfo.exe" -autorun
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.5\AOL.EXE" -b
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe -update activex
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1220165558796
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
    --
    End of file - 14605 bytes
     
  8. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    Download the HostsXpert 4.4 - Hosts File Manager.
    • Unzip HostsXpert 4.4 - Hosts File Manager to a convenient folder such as C:\HostsXpert 4.4 - Hosts File Manager
    • Run HostsXpert 4.4 - Hosts File Manager from its new home
    • Click on "File Handling".
    • Click on "Restore MS Hosts File".
    • Click OK on the Confirmation box.
    • Click on "Make Read Only?"
    • Click the X to exit the program.
    • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.



    And if that doesn't work (although it should) this article explains how to reset your Hosts file in Windows XP: http://support.microsoft.com/kb/972034
     
  9. dellxp

    dellxp Thread Starter

    Joined:
    Aug 6, 2011
    Messages:
    7
    Hi and thanks for your help so far, cheeseball81.

    After downloading HostsXpert 4.4 - Hosts File Manager and following your instruction, I clicked OK on the Confirmation box.
    Then I got a pop up: ERROR: CANNOT CREATE FILE C:\Windows\System32\Drivers\ETC\hosts and couldn't finish it.

    I am not sure if I should go ahead with the link (http://support.microsoft.com/kb/972034) in your last post.

    Thanks again for your help.
     
  10. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    Sorry for the delay... I was supposed to be home yesterday but my flight was cancelled due to the bad weather in NY.

    Yes you can proceed to the next step. Otherwise, you could do this...

    Rescan with Hijack This.
    Close all browser windows except Hijack This.
    Put a check mark beside these entries and click "Fix Checked".



    O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
    O1 - Hosts: 74.125.45.100 urs.microsoft.com
    O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
    O1 - Hosts: 74.125.45.100 secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
    O1 - Hosts: 74.55.176.156 www.google.com
    O1 - Hosts: 74.55.176.156 google.com
    O1 - Hosts: 74.55.176.156 google.com.au
    O1 - Hosts: 74.55.176.156 www.google.com.au
    O1 - Hosts: 74.55.176.156 google.be
    O1 - Hosts: 74.55.176.156 www.google.be
    O1 - Hosts: 74.55.176.156 google.com.br
    O1 - Hosts: 74.55.176.156 www.google.com.br
    O1 - Hosts: 74.55.176.156 google.ca
    O1 - Hosts: 74.55.176.156 www.google.ca
    O1 - Hosts: 74.55.176.156 google.ch
    O1 - Hosts: 74.55.176.156 www.google.ch
    O1 - Hosts: 74.55.176.156 google.de
    O1 - Hosts: 74.55.176.156 www.google.de
    O1 - Hosts: 74.55.176.156 google.dk
    O1 - Hosts: 74.55.176.156 www.google.dk
    O1 - Hosts: 74.55.176.156 google.fr
    O1 - Hosts: 74.55.176.156 www.google.fr
    O1 - Hosts: 74.55.176.156 google.ie
    O1 - Hosts: 74.55.176.156 www.google.ie
    O1 - Hosts: 74.55.176.156 google.it
    O1 - Hosts: 74.55.176.156 www.google.it
    O1 - Hosts: 74.55.176.156 google.co.jp
    O1 - Hosts: 74.55.176.156 www.google.co.jp
    O1 - Hosts: 74.55.176.156 google.nl
    O1 - Hosts: 74.55.176.156 www.google.nl
    O1 - Hosts: 74.55.176.156 google.no
    O1 - Hosts: 74.55.176.156 www.google.no
    O1 - Hosts: 74.55.176.156 google.co.nz
    O1 - Hosts: 74.55.176.156 www.google.co.nz
    O1 - Hosts: 74.55.176.156 google.pl
    O1 - Hosts: 74.55.176.156 www.google.pl
    O1 - Hosts: 74.55.176.156 google.se
    O1 - Hosts: 74.55.176.156 www.google.se
    O1 - Hosts: 74.55.176.156 google.co.uk
    O1 - Hosts: 74.55.176.156 www.google.co.uk
    O1 - Hosts: 74.55.176.156 google.co.za
    O1 - Hosts: 74.55.176.156 www.google.co.za
    O1 - Hosts: 74.55.176.156 www.google-analytics.com
    O1 - Hosts: 74.55.176.156 www.bing.com
    O1 - Hosts: 74.55.176.156 search.yahoo.com
    O1 - Hosts: 74.55.176.156 www.search.yahoo.com
    O1 - Hosts: 74.55.176.156 uk.search.yahoo.com
    O1 - Hosts: 74.55.176.156 ca.search.yahoo.com
    O1 - Hosts: 74.55.176.156 de.search.yahoo.com
    O1 - Hosts: 74.55.176.156 fr.search.yahoo.com
    O1 - Hosts: 74.55.176.156 au.search.yahoo.com
    O1 - Hosts: 74.125.45.100 4-open-davinci.com
    O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
    O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
    O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
    O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
    O1 - Hosts: 74.125.45.100 www.getavplusnow.com
    O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
    O1 - Hosts: 74.125.45.100 paysoftbillsolution.com


    Close HijackThis and restart your PC
     
  11. dellxp

    dellxp Thread Starter

    Joined:
    Aug 6, 2011
    Messages:
    7
  12. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    You're welcome :) and thanks, I did!
     
  13. dellxp

    dellxp Thread Starter

    Joined:
    Aug 6, 2011
    Messages:
    7
    The link worked! Now I can access google.com.
    I could never have fixed without you Cheeseball81!(y)
    Thank you so much for all your help!:D
     
  14. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,940
    You're welcome! Happy to help :)
     
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