can't access internet

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interstate18

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Joined
Apr 29, 2002
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85
Hi, I have a D-Link DI-604 cable router and after a while my windows apps can't seem to access the ISP. When I first boot up my computer everything works fine. Then as I do other things or I just leave my computer sit for awhile, and then try to access the internet via IE or check email with Outlook they can't connect to the server. Winamp and a few other apps can still access the internet but IE and Outlook cannot. Is there a setting in windows or something I need to change? I'm running WindowsXP SP1.

Thanks.
 
Joined
Sep 12, 2003
Messages
36
run a "netstat" command from a DOS prompt once it freezes. If you have a bunch of network connections listed then may may have a virus. From what you are explaining, it sounds like it could possibly be the sobig worm or other worm.
 

interstate18

Thread Starter
Joined
Apr 29, 2002
Messages
85
I updated my virus definitions and scanned my computer (Norton AV 2003) and it didn't find any infections. I looked through the virus definitions list in NAV and the sobig worm was there so I don't think that's it. When I ran netstat from the command prompt it came up with several connections. To be honest, I don't really know what that tells me. Any other ideas as to what could be the problem?
 
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