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Can't access one website

Discussion in 'Web & Email' started by jen-ni, Oct 14, 2008.

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  1. jen-ni

    jen-ni Thread Starter

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    Hi there

    For some reason I am unable to access a website which I have been to many times before on the same computer using the same internet connection. mbf.com.au It's one of Australia's major health funds, so the site is definitely legit.

    I'm running Vista and have tried to open in both Explorer and Firefox. I just get a page cannot be displayed in Explorer. Firefox does provide some information: website does not supply identity information, connection not encrypted.

    I have Norton Internet Security and disabled that and then tried the website, but it made no difference.

    Please help!
     
  2. jen-ni

    jen-ni Thread Starter

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    Oct 14, 2008
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    Thanks for your quick reply. I had forgotten to mention that I had done the cache delete, temp files etc in explorer. I didn't know how to do it in Firefox so thanks for the tip. I just cleared all private data in Firefox but still no luck. Just get a page load error.
     
  3. AleciaBrent

    AleciaBrent Banned

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    Aug 21, 2008
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    If the site requires cookies or some level of access your browsers don't give it, you can add them to the trusted sites list. In IE you can get it in Tools-Internet Options-Security tab. Click the Trusted Sites button at the top and then click the "Sites" button. Add your web site to the list.
     
  4. jen-ni

    jen-ni Thread Starter

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    Thanks for your help, unfortunately that didn't work either! I'm completely out of ideas on why its not working.
     
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