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Can't access specific site

Discussion in 'Web & Email' started by kdgray, Nov 1, 2002.

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  1. kdgray

    kdgray Thread Starter

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    I am operating on Windows 98, IE 6.0.28... and for some reason cannot access a specific site: www.mitchell.com Looking at advice given to others, I have tried to change the privacy settings, but still get the error msg: "We can't find www.mitchell.com"

    Would appreciate suggestions.
     
  2. RandyG

    RandyG

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    do a search on your system for hosts

    you should get a few of them, hosts, hosts.sam, lmhosts


    The one you want to look at is just plain old hosts, with no extension.

    Open it up in notepad or wordpad, and make sure that you do not have an entry in there looking like 127.0.0.1 www.mitchell.com


    BTW, I can access the site with no problems, just so you know that the site itslef isn't down, or at least not right now.;)
     
  3. kdgray

    kdgray Thread Starter

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    There is a file: hosts.sam and the bottom line showed:

    127.0.0.1 local host

    I deleted that line, but it didn't make any difference.

    Was that the correct action to take?
     
  4. RandyG

    RandyG

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    No, but no harm done. The .sam version of that is just a sample hosts file. If yoiu have no other hosts file on your system, then no problem. Basically, if you have a site listed there as I typed above, it will always display a 404 Page Not Found message when visiting that site.

    The next thing to check would be your security settings, and make sure that you do not have that site in your restricted list. Also, put security settings back to defaulkt, and see if you can get in then.
     
  5. kdgray

    kdgray Thread Starter

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    Ok... there was no "hosts" file with no ext... there were files such as: Lmhosts.sam, dllhost.exe, wpphost.wpi, hostutil.exe, stophost.exe, host.cnt, and host.huf

    I have no sites on the Restricted List

    I put the security settings back to default...

    Still can't access the site.

    What's the next step ?
     
  6. TonyKlein

    TonyKlein Malware Specialist

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    It often helps to delete your cache folders in MS-DOS, thus forcing MS to create new ones, containing brand new index.dat files, on reboot.

    Go to Start > Shutdown > Start the computer in MS-DOS mode.

    Type the following lines, pressing ENTER after each one:

    cd\
    cd windows
    smartdrv
    deltree tempor~1
    deltree history
    deltree cookies

    NOTE: Press Y if you are prompted to confirm any deletion

    Type win (or 'exit') followed by clicking enter, or do a "Ctrl-alt-delete" in order to return to Windows.

    NOTE: This is assuming the path to these folders is the default one
    Is they're elsewhere/named differently, adapt the path accordingly.
     
  7. kdgray

    kdgray Thread Starter

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    Having trouble posting a response to your last suggestion...

    So if you are receiving multiple responses, know that it is because I keep getting a message to register, even though I have.

    Deleting the cache folders had no effect.

    Hopefully you have another idea. Thanks

    Ken Gray
     
  8. WHuijskens

    WHuijskens

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    When I change my hosts file and restart my computer the old hosts file restored itsself. Even if I delete the hosts file and restart it reappears. Anyone ...(Bueller...)
     
  9. TonyKlein

    TonyKlein Malware Specialist

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    Hi, and welcome to the board! :)

    Would you please go to http://www.spywareinfo.com/downloads.html , and download both 'Hijack This' (in the "Detection and Removal" section), and 'Startuplist' (in "Startup Program Management").

    Run both, let them create log files, and post the results here.
     
  10. WHuijskens

    WHuijskens

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    Had a guy fixing my computer today. A nifty little program was acting like anti- spyware, but in fact it was a spyware programm. I think it was named Ad-blocker. He removed it and everything is functioning fine.
    I do think though that it's a great that a received a reaction to my question that soon, even got an email to tell me that there was a reply. Very helpful, I wil certainly check in again. Keep up the good work and thanks again.
     
  11. kdgray

    kdgray Thread Starter

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    Am still unable to access mitchell.com. Have done all of the suggested steps above. What next?

    Ken Gray
     
  12. Rollin' Rog

    Rollin' Rog

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  13. kdgray

    kdgray Thread Starter

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    No... I cannot access the IP address you named.
     
  14. kilowatt1

    kilowatt1

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    Could you tell us what happens when you try to access the site? Any error messages?

    Kilowatt
     
  15. Rollin' Rog

    Rollin' Rog

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