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Can't access taskbar, right-click, or icons

Discussion in 'Virus & Other Malware Removal' started by BroomQueen, Oct 25, 2007.

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  1. BroomQueen

    BroomQueen Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
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    Early today I don't even know what happened or what I might have done but I restarted my computer for something and I got a dialog box that said something about a runtime error and nbwervh567321c4 bad procedure or argument. Well I googled it and only 1 thing came up that someone else had this prob and they said to do spyware/adware ect cleaning. Did all that with hi-jack, spybot search and destroy, and adaware. Anyways, I didn't get it anymore and I can essensially get on to WinXP and access everything, problem is, the right-click on the desktop won't show up, taskbar won't show up, and icons aren't showing. I have to access EVERYTHING, including IE that I'm using right now by ctrl-alt-del then choosing what prog I want to run. Anyone know what might be the prob? I downloaded a few things that restarts the shell file to 'reset' the dekstop but that's not working at all. Any ideas would be appreciated! Thanks
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,386
    First Name:
    Derek
    Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
    • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
      • In the Processes group click Non-Microsoft
      • In the Win32 Services group click Non-Microsoft
      • In the Driver Services group click Non-Microsoft
      • In the Registry group click ALL
      • In the Files Created Within group click 30 days Make sure Non-Microsoft only is CHECKED
      • In the Files Modified Within group select 30 days Make sure Non-Microsoft only is CHECKED
      • In the File String Search group select ALL
      in the Additional scans sections please press select all and then unselect event viewer. uncheck non-microsoft only
    • Now click the Run Scan button on the toolbar.
    • The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
    • When the scan is complete Notepad will open with the report file loaded in it.
    • Save that notepad file
    Use the Reply button and attach the notepad file here . I will review it when it comes in.
     
  3. BroomQueen

    BroomQueen Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
    3
    Actually I fixed it right after I emailed you. I found a registry fix. I'll post it here in txt form so anyone with this problem again can try it. (Just remember to change .txt to .reg after you paste it in new notepad file).
    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoControlPanel"=dword:00000000
    
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoControlPanel"=dword:00000000
    
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,386
    First Name:
    Derek
    that will cure part of your problems but not all and the forum software here mangles such entries so it reads wrong & puts extra spaces in so it won't actually work so I have edited your post to remove the spaces & added code tags to stop it breaking again

    if you post the winpfind log I can see what else needs fixing and I am sure it will be a lot
     
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