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Can't access the Advanced boot option, black screen.

Discussion in 'Windows 7' started by normsrayn, Jan 29, 2014.

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  1. normsrayn

    normsrayn Thread Starter

    Joined:
    Jan 29, 2014
    Messages:
    8
    Hi,


    I recently installed Windows 7 on my new SSD and everything was fine but when I tried to access safe mode later on, by pressing F8, a black screen appeared with nothing but a flashing white "_". I have to manually restart the computer at this point. I've tried to reformat Windows but the problem persist. I've heard it might be a Virus that block me from accessing safe mode but my system seems clean.



    Any ideas?

    Thank you.
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    9,218
    Try some online scans from various antivirus vendors. They are all free. Bitdefender, ESET, Kaspersky and Trend Micro. If they report a problem. Then post in the virus removal sub-forum to get help.
     
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