Can't access the Web

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PopArt

Thread Starter
Joined
Jun 24, 2003
Messages
24
Hi
After months of working well my computer has stopped accessing the Web. When I start up IE6 it appears to find a site but then I get a "cant find server or DNS error"
Can't connect to the mail server or news server either.
Have my old comp still functioning so hooked it to modem--I have ADSL connection through a modem--no router involved-the old box connects just fine!!! so no modem or cable problem.
When I run winipcfg (Windows Me OS) it does not show an IP address---says Media disconnected.
I have checked all network settings and confirmed them with ISP--they are the same as the old box that works.
Could this be a driver problem??
On the advice of a friend I have uninstalled the antivirus client I have been running--it was Freedom--purchased from the ISP. No change after uninstalling.
Not sure what the next step should be.
Thanks
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Download Hijackthis.
Create a folder on your hard drive and save it there.
Unzip the file and extract it to the folder you have created.
Scan your machine, then click on Save Log.

Post a copy back here and someone will be happy to review it.

Don't make any changes until instructed to do so.
 
Joined
Nov 2, 2002
Messages
22,468
Are you sure the network card is working. You might try swapping with a known working one.

If you think it may be a spyware problem, you might as well do a cleanup before posting the hijack log.

Spybot Search and Destroy:
http://www.safer-networking.org/index.php?page=spybotsda

SpySweeper:
http://www.webroot.com/wb/products/spysweeper/index.php
This will also protect your home page from being hijacked.

Ad-Aware:
http://www.lavasoft.de/

With any of the above three programs, just like with Anti-Virus software, should have the latest updates installed before doing a scan.

CWShredder:
http://www.spywareinfo.com/downloads/tools/CWShredder.exe

KazaaBeGone
http://www.spywareinfo.com/~merijn/files/kazaabegone.zip

Programs that can help prevent getting infected:

Spyware Blaster
http://www.javacoolsoftware.com/spywareblaster.html

Spyware Guard
http://www.wilderssecurity.net/spywareguard.html
 

PopArt

Thread Starter
Joined
Jun 24, 2003
Messages
24
Hi
Sorrry for delay.
Here is HJ log

Logfile of HijackThis v1.97.7
Scan saved at 9:18:43 PM, on 07/04/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SSTRAY.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\ASUS\PROBE\ASUSPROB.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\ACD SYSTEMS\DEVDETECT\DEVDETECT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SILICON IMAGE\SIISATARAID\SATARAID.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\HJTHISINST\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [OWCCardbusTray] ocbtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
O4 - Startup: SATARaid.lnk = C:\Program Files\Silicon Image\SiISATARaid\SATARaid.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: EPSON Background Monitor.lnk = C:\ESM2\Stms.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38004.9025462963
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/beru0.cab
 

PopArt

Thread Starter
Joined
Jun 24, 2003
Messages
24
New HJ Logfile

Logfile of HijackThis v1.97.7
Scan saved at 8:39:32 PM, on 08/04/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ATI2EVXX.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SSTRAY.EXE
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\ASUS\PROBE\ASUSPROB.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\ACD SYSTEMS\DEVDETECT\DEVDETECT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SILICON IMAGE\SIISATARAID\SATARAID.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\HJTHISINST\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [OWCCardbusTray] ocbtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ATIPOLL] ati2evxx.exe
O4 - HKLM\..\RunServices: [ATISmart] C:\WINDOWS\SYSTEM\ati2s9ag.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\PROGRAM FILES\ATI MULTIMEDIA\MAIN\LAUNCHPD.EXE"
O4 - Startup: SATARaid.lnk = C:\Program Files\Silicon Image\SiISATARaid\SATARaid.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: EPSON Background Monitor.lnk = C:\ESM2\Stms.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38004.9025462963
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 
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