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Can't Acquire Network Address

Discussion in 'Networking' started by jrichar9, Apr 28, 2007.

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  1. jrichar9

    jrichar9 Thread Starter

    Joined:
    Apr 28, 2007
    Messages:
    4
    I am working on a Dell Inspiron 8100 laptop for a friend. I upgraded his firmware to the lastest version from the Dell.com website. Now his 3Com 10/100 Mini PCI Ethernet card (built in to mboard) won't successfully acquire an ip address.

    I have the laptop direct wired into my Linksys WRT54G router. Two other computers are successfully connected through the same router with no problems. I have included the Dell laptop into the correct workgroup name.

    It successfully pings (127.0.0.1) but when I type "ipconfig" there is no ip address, no subnet mask, no default gateway.

    If I type in "ipconfig /all" it shows a physical address, dhcp enabled and autoconfiguration enabled. No other info shows up.

    I typed in "ipconfig /release" and it says it is already released.

    When I type in "ipconfig /renew" it gives me an error message saying RPC server not available.

    I have uninstalled the client and server from the NIC properties. I then deleted the NIC and rebooted twice. I still get the same results.

    I upgraded the driver from the 3Com card with same results.

    Any suggestions to correct this problem would be greatly appreciated.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,767
    First Name:
    Wayne
    whats in device manager
    start>
    control panel>
    system>
    hardware tab>
    device manager button>

    network adapters
    click on the + sign

    post backs whats there

    also any ! X or ?

    ------------------
     
  3. jrichar9

    jrichar9 Thread Starter

    Joined:
    Apr 28, 2007
    Messages:
    4
    Shows 1394 Net Adapter and also the 3Com 10/100 Mini PCI Ethernet Adapter. No ! X or ?
    Appears to be fine.
     
  4. etaf

    etaf Moderator

    Joined:
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    Messages:
    64,767
    First Name:
    Wayne
    and you have downloaded the latest drivers and updated driver via device manager
    correct
     
  5. jrichar9

    jrichar9 Thread Starter

    Joined:
    Apr 28, 2007
    Messages:
    4
    Yes, all drivers updated.
     
  6. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,767
    First Name:
    Wayne
    I wonder if its DHCP client processes or remote procedure call


    go to
    control panel >
    administrative tools>
    service >

    look for
    DHCP Client
    remote procedure call

    whats the staus of both of those ?


    we could also try resetting tcp/ip and winsock

    stolen from Johnwill posts -
    also post back here the ipconfig /all
    to copy to this post
    One-------------------

    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    OR other method
    TWO -----------------------------------------------

    Start, Run, CMD to open a DOS window and type:

    IPCONFIG /ALL >C:\RESULT.TXT

    Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
     
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