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Can't Backup iPhone on One Win 7 User Account

Discussion in 'Windows 7' started by chefelf, Jun 20, 2018.

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  1. chefelf

    chefelf Thread Starter

    May 22, 2011
    Hi, All,

    I've spent hours on the phone with Apple support trying to get to the bottom of this one and I'd like to see if anyone has any ideas.

    Basically I can't backup my iphone. When I try to complete the backup it gives me the error message: "iPhone cannot backup because an error occured while reading from or writing to."

    Apple support was able to identify that it might be a problem with my user account in Windows. I created a new user account and was able to backup the iPhone with no problem.

    The only thing that we could find that they thought may be an issue is a lingering Chromium installation. I completely removed it but still have the error.

    If anyone has any ideas as to what I could try to get this working on my main Windows account I would be very appreciative. Thank you in advance!
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