Can't Backup iPhone on One Win 7 User Account

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chefelf

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May 22, 2011
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Hi, All,

I've spent hours on the phone with Apple support trying to get to the bottom of this one and I'd like to see if anyone has any ideas.

Basically I can't backup my iphone. When I try to complete the backup it gives me the error message: "iPhone cannot backup because an error occured while reading from or writing to."

Apple support was able to identify that it might be a problem with my user account in Windows. I created a new user account and was able to backup the iPhone with no problem.

The only thing that we could find that they thought may be an issue is a lingering Chromium installation. I completely removed it but still have the error.

If anyone has any ideas as to what I could try to get this working on my main Windows account I would be very appreciative. Thank you in advance!
 
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