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In Progress can't be completed because the file is open in WC ASSISSTANT

Discussion in 'Virus & Other Malware Removal' started by abdelilah, Apr 23, 2019.

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  1. abdelilah

    abdelilah Thread Starter

    Joined:
    Apr 23, 2019
    Messages:
    2
    Hi idk if this the right place to ask but I have a problem try to remove some files from the C:\Program Files
    from a folder called LAVASOFT but got a message which is "this action can't be completed because the file is open in WC assistant" I've search for it on the TASK MANAGER but I've found nothing also in PRROGRAMS & FEATUES. please if someone know the solution for this answer me. and please excuse my terrible english
     
  2. abdelilah

    abdelilah Thread Starter

    Joined:
    Apr 23, 2019
    Messages:
    2
    I have windows 8.1 btw
     
  3. iMacg3

    iMacg3 Malware Specialist

    Joined:
    Nov 3, 2018
    Messages:
    572
    Welcome to the Tech Support Guy malware removal forum.
    I'm iMacg3 and will be helping you.

    Please keep the following information in mind before we begin:
    • Do not run any fixes or tools on your system unless I request that you do so.
    • Please read all instructions carefully, and complete them in the order listed.
    • If your computer seems to start working normally, please don't abandon the topic. Just because your computer doesn't seem to have a problem doesn't mean that it isn't infected.
    • If you have pirated or illegal software on your computer, uninstall it now before proceeding.
    • If you have questions about anything during the cleanup, please ask.
    --------------------

    Download Farbar Recovery Scan Tool and save it to your Desktop.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    • Right-click FRST/FRST64 and select Run as administrator. (Windows XP users double-click on the file).
    • If you receive a SmartScreen alert, click More Info, then Run Anyway.
    • When the tool opens, click Yes to the disclaimer.
    • Press the Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Attach it to your reply.
    • The tool will also produce another log (Addition.txt ). Please attach this, along with FRST.txt, to your reply.

    Note - FRST.txt and Addition.txt are saved to the same location as FRST/FRST64.
     
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