Can't Boot and can't get past Blue Screen

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ggtande

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Dec 28, 2005
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My computer (Dell Dimension 4550, XP Home) locked up & had to turn it off. Upon restart I get part way into boot and get the black & white screen with the 5 Windows start options. All options lead to a blue screen with the following Stop information:

0x0000007B(0xF8B4D528,0xC0000034,0x00000000,0x00000000)

I can find no way out of this screen other than turning off the computer. I am not technical but can follow directions. Thanks in advance for any advice you can provide.
 

ggtande

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Dec 28, 2005
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I got 3 CDs with the computer: a Drivers and Utilities CD with device drivers, Diagnostics and utilities, and Computer documentation on it, an application CD with Roxio on it and another Application CD with antivirus, support software, multimedia software, and Internet software. I have no CD labeled 'Operating System'
 

ggtande

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Dec 28, 2005
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I looked one last place and found 'Operating System': Reinstallation CD. If this disk is useds will I lose any apps or data? Thanx.
 

ggtande

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Dec 28, 2005
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Your recommendation worked perfectly...thank you very much. I think the repair must have changed the settings on my Wireless G card as my signal strength is now very low. Hey, a new challenge! Thanks again.
 

ggtande

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Dec 28, 2005
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I've been attempting to get to the Internet and neither my wireless connection nor my Ethernet connection can get thru. Did the repair cause that and what can I do to get those connections working again. Thanks.
 

bonk

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You will have to setup a connection like you did at first....did you get CD from you ISP provider?
 

ggtande

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I got two CDs from MSN, one which says 'Put this CD in first'. It's a Qwest DSL installation CD. The other is MSN premium version 1.0. Am I starting over like I'm a new subscriber? Thanks.
 

bonk

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Not really but your PC isn't set up after a repair install.....you need to see if you need Windows Updates also.
 

ggtande

Thread Starter
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Dec 28, 2005
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18
Tried to reinstall DSL software from Qwest, selecting wireless. Qwest prompt said they don't support wireless and advised me to follow my wireless card installation. I inserted that CD and it did respond at all. I tried to activate that CD from 'My Computer' and the browsing flashlight just hung up when I tried. I then tried installing DSL software from Qwest using both USB and Ethernet setups and neither would work, the install program just looped back to the screen where I was asked to choose the install type. Seems like my repair did not complete successfully. Any thoughts on my next step? Thanks.
 

bonk

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Sep 8, 2005
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Have you gone to Control Panel and click on Network Connections and create a new connection and follow the prompts
 

ggtande

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Dec 28, 2005
Messages
18
I got the Ethernet connection working via the Qwest DSL setup disk. I did the Windows update to service pack 2. I was considering my next move regarding restoring my wireless connection for this machine when the blue screen returned. I again tried a repair with the Windows disk and it won't boot after the repair completes. I still get the blue screen, over and over. I've tried every diagnostic test on the Dell CD and passed them all. I am not sure what to do next. Thank you for your patient assistance.
 
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