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Can't change default program

Discussion in 'Windows 7' started by jozo, Jun 11, 2015.

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  1. jozo

    jozo Thread Starter

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    Lately my computer won't open pictures to view with Windows Photo Viewer.

    I've already read several threads on this and have tried the customary links that are supposed to do this.

    When I go the the "Chooses default program" on the preview link, it stays frozen on Microsoft Picture Manager whenever I try to change it.

    I've been able to open with Internet Explorer, but I would like to go back to opening files with Windows Photo Viewer. I believe that this does not need to be installed as it is already a Windows feature. (7)

    Any help and ideas beyond what I have already tried are greatly appreciated.

    BTW........LOVE this site!
     
  2. donetao

    donetao Banned

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    Hi ! Do you not have this option in Default Programs??
     

    Attached Files:

  3. jozo

    jozo Thread Starter

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    Yes, I have already tried using this, as well as several other options with no luck
     
  4. donetao

    donetao Banned

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    Hi I don't use it to open any thing,so I don't know! What do you mean by this!!
    Can you attach screenshot??
     
  5. jozo

    jozo Thread Starter

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    It's the "choose the file you want to open with" option you get when you click "preview" above picture files.

    Don't know how to do a screenshot.

    Bottom line is, the customary method of changing default program for viewing is not working.

    Other than this, the computer is working fine.

    One other thing, am getting this message: "The Remote Procedure Call Failed"
     
    Last edited: Jun 11, 2015
  6. donetao

    donetao Banned

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    Hi! The only thing I know is a sfc /scannow or maybe a system repair. I don't understand why you can't change what you want to open a program here (Control Panel- Default Programs)
     
  7. jozo

    jozo Thread Starter

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    So is there a fix i can perform, or do i need a pro to look at it?
     
  8. donetao

    donetao Banned

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  9. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Go to one of the pictures you are trying to open with Windows photo viewer
    right click the file
    click properties
    post the file type and what program is listed as it currently opening with


    Now go Control Panel
    Default programs
    when that opens on main window click
    associate file type or protocol with program


    when that windows opens scroll down to the file type found in the first step
    select it - if it is shown as Microsoft Picture Viewer
    click change program on top right of window
    then select from options
    windows photo viewer


    if that option is not shown in that window
    post back results of each step please
     
  10. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Further to the above in view of this

    There is something else wrong with that system - post back the results of my 9 and we will go from there


    Include in your reply please a copy and paste of the info in the white box from our system info utility
    http://static.techguy.org/download/SysInfo.exe
     
  11. jozo

    jozo Thread Starter

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    Just did this: The pictures are JPEG and the associate file type already has Windows Photo Viewer as the current default. I can't understand why it won't open with it. Even says Windows Photo Viewer when I right clicked properties on a picture file.

    Again, when I use several links to change the default program, it seems locked on Microsoft Picture Manager and won't allow me to change it to Windows Photo Viewer.
     
  12. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    have you run the system file check already suggested
    the cmd is
    sfc /scannow


    windows button
    type in search
    cmd
    when it appears above as command prompt - right click that and click run as admin
    when the cmd window opens it should then be headed




    administrator command prompt


    type
    sfc /scannow


    then press enter
     
  13. jozo

    jozo Thread Starter

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    OK it is scanning now, about 12% complete..........just noticed you are in the UK. My son is heading there at this hour for a graduation trip.
     
  14. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    1. Cheers
    Hope he enjoys the trip and has a good graduation ceremony

    2. When you next reply there is no need to post back to me what I have posted to you
    It is of no benefit
    Please just click reply and not quote


    3. I am about to sign off it is 0137


    4. If it reports all in order simply close the cmd prompt window



    5. If it reports some errors could not be fixed
    please exit out of cmd prompt


    REBOOT
    and run it again
    if still some errors could not be fixed
    do the same so that you have then run it three times
    If it is the same report on the last it is not going to fix them




    6. IF it reports it has fixed some errors - try photo viewer again - However I do not expect it to work


    7. Please then go windows start button
    Computer
    C Drive
    Program Files
    scroll down to Windows Photo Viewer
    right click that entry
    click if available - restore previous versions
    a window will open


    Post please the date of earliest entry shown - do not attempt any fix from there it will not work


    8. I will pick up when I return about 1800
     
  15. jozo

    jozo Thread Starter

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    It went to 80% then stopped and eventually said there was a problem. I will try the solutions in your previous thread and get back to you.

    Earliest date on the restore previous settings was June 5th 2015 at 3 am.

    REALLY appreciate the help!

    Cheers!
     
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