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Can't change homepage - hijack this log

Discussion in 'Virus & Other Malware Removal' started by travis w, Sep 19, 2004.

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  1. travis w

    travis w Thread Starter

    Joined:
    Sep 9, 2004
    Messages:
    14
    I have a trojan horse virus on my computer. The virus will not let me change my homepage. I have ran Hijack This. Can someone please advise on what to fix and how to accomplish it. Thanks for your help. The log follows:

    Logfile of HijackThis v1.98.2
    Scan saved at 7:59:48 PM, on 9/19/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\TiVo\Desktop\TivoBeacon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\DvzCommon\DvzMsgr.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\SpyBlocs\SpyBlocs.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Aladdin Systems\StuffIt Standard\stuffit.exe
    C:\Documents and Settings\Dad\My Documents\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.worldnet.att.net/ie4/search/index.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.heretofind.com/show.php?id=18&q=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\spe\start.chm::/start.html#
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.worldnet.att.net
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.heretofind.com/show.php?id=18&q=%s
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\spe\start.chm::/start.html#
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchdot.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
    O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
    O4 - HKLM\..\Run: [SpyBlocs] C:\Program Files\SpyBlocs\SpyBlocs.exe
    O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: officejet 6100.lnk = ?
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O9 - Extra button: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file)
    O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
    O9 - Extra button: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file) (HKCU)
    O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)
    O13 - DefaultPrefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - WWW Prefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - Home Prefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - Mosaic Prefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - Gopher Prefix: http://www.heretofind.com/show.php?id=18&q=
    O14 - IERESET.INF: START_PAGE_URL=http://www.worldnet.att.net
    O21 - SSODL: System - {D56117FC-584F-4DB4-912F-690E63DFA7AF} - C:\WINDOWS\system32\system32.dll
    O21 - SSODL: System - {D56117FC-584F-4DB4-912F-690E63DFA7AF} - C:\WINDOWS\system32\system32.dll
     
  2. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    Do this before touching the log,go here and download The shredder http://www.soft32.com/download-CWShredder-19014-5.html set it to fix

    If you havent got it go here and download ad-aware http://www.majorgeeks.com/download506.html when downloaded click to see if there are any updates,then run it and get rid of all that it finds .........

    Last go here http://www.download.com/3000-2144-10122137.html?part=104443&subj=dlpage&tag=button download spybot check for any updates then search for problems, get rid of anything that it finds that is ticked in RED .......

    Then post back another log ........
     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    [​IMG] Have these instructions printed or in a convenient Notepad (or Wordpad) file so you can view them in Safe Mode. Have "show hidden (or all) files" checked in Folder Options > View in case you have to search for any hidden files to delete. Also ensure you do NOT have "hide file extensions..." enabled in Folder Options > View

    Download and unzip to a convenient location the CoolWebShredder, CWShredder.exe available here: http://www.computercops.biz/downloads-cat-14.html

    Then:

    1 >> Restart in Safe Mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    2 >> In Safe Mode run the CoolWebShredder and have it "fix" detected problems. Then run HijackThis and check and "fix" the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.heretofind.com/show.php?id=18&q=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\spe\start.chm::/start.html#

    [​IMG] ^^^ DELETE the C:\spe folder

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.heretofind.com/show.php?id=18&q=%s
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\spe\start.chm::/start.html#
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchdot.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

    O13 - DefaultPrefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - WWW Prefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - Home Prefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - Mosaic Prefix: http://www.heretofind.com/show.php?id=18&q=
    O13 - Gopher Prefix: http://www.heretofind.com/show.php?id=18&q=

    O21 - SSODL: System - {D56117FC-584F-4DB4-912F-690E63DFA7AF} - C:\WINDOWS\system32\system32.dll
    O21 - SSODL: System - {D56117FC-584F-4DB4-912F-690E63DFA7AF} - C:\WINDOWS\system32\system32.dll


    3 >> Go to Start > Run and run cmd and a command shell will open. At the prompt type and enter:

    del c:\windows\system32\remove_me.dll

    Let me know if you get an error here, such as "file not found".

    Additional cleanup instructions: Go to the Control Panel > Internet Options applet. Clear the Temporary Internet Cache, History and Offline Content. Go to the Programs tab and select "reset web settings", including your home page if it has been altered. You can reset that later to what you desire.

    Go to Start > Run, enter %temp% and then click Edit > Select All. Right click on the selected files and folders and delete them


    >>> Reboot and post a new Scanlog.
     
  4. travis w

    travis w Thread Starter

    Joined:
    Sep 9, 2004
    Messages:
    14
    I have performed the procedures posted by Rollin' Rog. When I attempted to delete the line "del c:\windows\system32\remove_me.dll", I got an error prompt that it "could not find." Also, is it beneficial to have Spybloc. If not, how do I delete it.

    The below is a scan log:

    Logfile of HijackThis v1.98.2
    Scan saved at 8:52:57 PM, on 9/20/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\TiVo\Desktop\TivoBeacon.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
    C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
    C:\Program Files\SpyBlocs\SpyBlocs.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\WINDOWS\DvzCommon\DvzMsgr.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\virus temp\HiJack This\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.worldnet.att.net/ie4/search/index.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\spe\start.chm::/start.html#
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
    O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
    O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
    O4 - HKLM\..\Run: [SpyBlocs] C:\Program Files\SpyBlocs\SpyBlocs.exe
    O4 - HKCU\..\Run: [TivoServer] "C:\Program Files\TiVo\Desktop\TiVoServer.exe" /service
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: officejet 6100.lnk = ?
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O9 - Extra button: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file)
    O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
    O9 - Extra button: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {1ABB7243-138C-44BE-92F8-9AF649DFE242} - (no file) (HKCU)
    O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)


    I greatly appreciate your help. Thanks
     
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