Can't Change Screen Resolution/No Sound

[p_stiffy]

I just formatted my computer due to a virus, and after it formatted..i found out i wasnt able to change my screen resolution from the default. I tried everything the windows help says to do, but none of them worked. As well, there is no sound at all playin, and i tried everything windows had to help...so any help would be GREAT!

Thanks in advance

 

[pinntech]

Go to your device manage and see if you have any devices with a ?-mark or !-mark by them. Also look for unknown devices.

Most likely, the drivers for your video card and sound card not installed.

 

[physician]

Welcome to the forum


next time you have a bug problem, instead of reformatting and reinstalling, there are so many free programs out there for antivirus, spyware removal, spyware blocking, popup blocking and browsers that you should give them a try. Also , this forum has an excellent free security help area where you could have gotten free help to remove your bug/s...doc

 

[p_stiffy]

thanks for the reply's...

I wouldn't have reformatted if i had another option. After the virus hit..i couldnt get into windows normally because i got an error that my copy of windows (which is legal) was not activated and i had to activate it, and because of this i couldnt access safe mode or system restore..and i couldnt activate my windows again because i have a DSL connection and i have log onto it....

How do i install the drivers? I was never given a cd when i bought my computer (everything was pre-loaded)..is there anywhere that i acan download the drivers from?

 

[cowlin]

You can download drivers from the maker of your devices. Look in device manager under display adapters for your video card, usually tells you maker and model. Then look under sound, video and game controllers for your sound card maker and model. To find the makers site do a search. If you are not sure who made the device just search for what it says in device manager.

 

[physician]

Cowlin is right. IF you had an abit mobo, you go to abit.com and nvidia vid card, go to nvidia.com - its easy. You need to know what mobo and what vid card you have - but if you use something like Belarc Advisor or Sisoftware Sandra, you can print that out...doc

 

[ReidCorbett]

I've dealt with this problem a lot with mainly Gateway systems but I've seen it onn a host of others. If your display adapter in device manager appears to be correctly installed yet you can't change the resolution the display drivers were loaded incorrectly by the OS.

Boot into safe mode using F8 at startup. Go into device manager, view the driver files for the display adapter and uninstall your display driver. While still in safe mode do a search for the driver files and delete all of them. When your system reboots go to the manufacturer's website and download the newest drivers and rerun the install or use device manager to update the drivers. I wish I knew why this happens but it seems to happen a lot. Either way...Good luck!

 

[p_stiffy]

Thanks for the input, the problem is:

I cannot connect to the internet from my computer...to install the isp's info..i need to run a cd and the cd won't run at the current display settings..is there any other way??