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Can't Click any Buttons

Discussion in 'Windows XP' started by doc2b113, Sep 4, 2005.

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  1. doc2b113

    doc2b113 Thread Starter

    Joined:
    Mar 18, 2005
    Messages:
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    My friend's laptop has been acting up lately and he asked me for some help. Some website that he used to visit regularly will not load and if they do, the layout and graphics are all messed up. Also, he can't seem to click on any buttons at all. I tried to install Norton but I can't click on the buttons to register his version. Therefore, I cannot run a virus scan to see if that is the problem. Can anyone help me fix his laptop?
     
  2. Command.com

    Command.com

    Joined:
    Sep 2, 2005
    Messages:
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    You can do a virus scan online @ www.housecall.antivirus.com also try empting your TEMP folder and Internet Temp Folder
    if you are running win9x its under the windows folder if you are running win2k and up its uder C:\Documents and Settings\NAMEofUSER\Local Settings\...
    flush your DNS from a command window START-->RUN-->CMD type the following:
    ipconfig /flushdns or if you have win2k xp on the network properties. there is a repair button that will do that for you too it clears all cache.. but not the ones in the folder jsut the one on the TCP/IP stack
    also try a ping on the page. get the IP address of it and see if it can load that way or if you ahve the same issue
     
  3. doc2b113

    doc2b113 Thread Starter

    Joined:
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    i have tried all of those and nothing seems to be helping......should i post a HJT log for someone to look at?
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
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    Yes.

    But you might also consider doing a System Restore to a date prior to the problem. These can be "undone" if not helpful
     
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