Solved Can't connect/cast my laptop screen to LG Smart TV

[orangeCat1]

I'm trying to mirror my win 10 (20H2) laptop on new 2021 55" LG nano TV wirelessly. The TV shows connected to my WIFI - same network as my laptop. I have my home wifi set up as Private and discoverable. If I try to CONNECT to the TV , the device is not found. I have watched several youtube videos, but they deal with media playing on the TV, or have different remote than Me. There is reference to a Device Connector app, but there is no such thing on my list of apps. If anyone has a step by step solution, I'd really like to hear/see it.
Thanks in advance.

 

[PeterOz]

I will assume you are in USA - different countries have different remotes on some models.
Have you tried this video from LG usa ?
https://www.lg.com/us/support/help-library/lg-tv-how-to-screen-share-CT10000018-20150637965681

 

[orangeCat1]

Peter,
Thanks for responding. I'm in Canada. Yes, I did see that video and I do have the latest webOS. There is no Device Connector app or image on the apps list. This is brand new TV and I don't see an option to manually turn on screen mirroring
As an aside, I have an older 2014/15 samsung on the same network. I have to go to Screen Mirroring on the TV input, and then can screen cast/connect to it from this same laptop. I can see the wireless displays names in my devices:

I also found a link regarding same sort of issue and it focused on ensuring the PC supported Miracast. Ran the suggested code:
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Supported
Detachable GPU: No

Perhaps there's a setting in WIN 10 that I haven't set?? But I can't find an answer.

 

[PeterOz]

Sorry That video was crap from LG have you seen this

 

[PeterOz]

If not try this
https://letsview.com/mirror-win-10-to-lg-tv.html

 

[orangeCat1]

Peter,

Thanks again for responding. Re Post #4 --yes I've seen it. Where she right clicks on screen, I don't get that option, but I have a hot link in Settings->Display and Connect to wireless display. I get this far and it continues to search for a device


As for the link in #5 the LG Smart Share says " Then you will be able to watch movies, display photos, or play the music that you want to cast from your Windows 10 to your LG TV. " I can get the media player to work via the TV, but I don't want to play music or videos, I want the TV to act as a monitor when I need it. The LG Screen Share gives me options for Photos, Videos, Music but not for projecting the PC screen as a monitor.

In all the videos I've found and watched - they show a Device Connector, or when they click on Connect to a wireless display --the wireless displays on their network show up on the right side of the screen where they can select the device to connect with. My set up just can't find the devices even though they are on the wifi network.

I'm sure with all the smarts in this TV and the Magic Control there is a way to get it to be connected as a PC/laptop screen. I really don't want to add more software, especially when I'm sure it's already "in" the TV.

 

[PeterOz]

Do you have a tablet or smart phone.
If yes try from that so we can see if it is a windows or a tv issue

 

[orangeCat1]

I do have access to an iphone, but not sure what to do to test your suggestion.

 

[PeterOz]

If you can cast from the phone (mirror) then we know the tv is working and not a fault.

 

[PeterOz]

On the TV under settings do you have a connection setting then under that a mobile connection management

 

[orangeCat1]

Can you tell me the steps --I'm not an iphone user

 

[PeterOz]

Try this
https://support.apple.com/en-us/HT204289

 

[PeterOz]

This might be your best bet - live chat
https://www.lg.com/ca_en/support/contactus

 

[orangeCat1]

I tried that earlier. I was #6 in a chat queue--waited 10 minutes got to #1, then got a message saying chat was busy and I should send an email.
I did a chat with LG previously. They couldn't answer directly but took my name, phone, email and TV specs and said they would pass it to their technical people and get back to me via email--Never got a response.
It's extremely frustrating,especially when the videos tell you how easy it is.

 

[PeterOz]

What is the exact model number of the TV
Mine keep giving Australia manuals which are different.

I tried that earlier. I was #6 in a chat queue--waited 10 minutes got to #1,

I am on a chat with my isp about roku they supply so far 2 hours last week 3;00 hours
!0 min a walk in the park