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#1
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Aug 29, 2019
Hi, I've been trying to connect my Dell desktop computer to the internet using an Ethernet wire but I have no luck.
#2
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Aug 29, 2019
Have you tested that same Ethernet connection with another computer to make sure the connection does indeed work?
#4
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Aug 29, 2019
The connection works on my mom's laptop but not on the desktop computer
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#3
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Aug 29, 2019
Is the cable connected to a modem, router or gateway? Please give the brand and model(s).
#5
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Aug 29, 2019
Is the Network Adapter OK in Device Manager? Do you see any lights lit near the RJ-45 port when you plug the cable in?
#7
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Aug 30, 2019
The connection works on my mom's laptop but not on the desktop computer
Is she wired or wireless?
The wireless might work but that doesn't mean that all wired ports on the router are working.
To check this, if your mom's laptop is wired, remove the wire from her laptop and attach it to your computer.
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