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Can't Connect to Internet Through Router

Discussion in 'Networking' started by scrabbleton, Jan 2, 2011.

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  1. scrabbleton

    scrabbleton Thread Starter

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    I have a new PC with the Windows XP 64-bit OS. When I attempt to connect it to my home network, it doesn't see the network, and other computers can't see it. The network card driver is a 1394 Net Adapter. The driver appears to be working correctly, but it's not getting packets in or out. The setup seems to be missing the required Q0S Packet Adapter, but Windows won't let me install it. Am I overlooking something here? Thanks for your help! :)
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    You may be overlooking the fact that "1394" usually refers to an IEEE1394 (A.K.A. Firewire) port and not an Ethernet adapter that is typically used for wired networking through routers or an 802.11 wireless adapter.

    Does the Windows hardware device manager list any kind of Ethernet or wireless adapters?
     
  3. scrabbleton

    scrabbleton Thread Starter

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    Hi Chuck,

    The device manager shows "1394 Net Adapter" under "Network adapters" and that's it. No other devices are listed.
     
  4. etaf

    etaf Moderator

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    You need some network adapters listed - as stated you only have a firewire

    post back a screen shot

    ------------------------------------------------------------------------
    {Device Manager}
    Post back the results in device manager
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
    ------------------------------------------------------------------------
     
  5. scrabbleton

    scrabbleton Thread Starter

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    So are you saying that Windows simply isn't recognizing the Ethernet card? I'm not sure why it wouldn't as this PC was previously installed with XP without issue. I'm guessing I either need to put another network card in it, or try finding the driver for the current one?
     
  6. etaf

    etaf Moderator

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    is this XP 64Bit a new install - if so then yes you need the 64bit driver - I suspect in device manager you may have a few devices - maybe called other with yellow ! or ?
    they are probably the network adapters amongst other things
     
  7. scrabbleton

    scrabbleton Thread Starter

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    Yes... there are two:

    Other PCI Bridge Device
    SM Bus Controller

    That's it. I don't understand why Windows XP 64-bit would fail to have the driver for a generic network card.
     
  8. TerryNet

    TerryNet Moderator

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    "Generic network card"? Most are identified by brand and model number.
     
  9. scrabbleton

    scrabbleton Thread Starter

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    Thanks Terry.That was most helpful.
     
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