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Cant connect to internet

Discussion in 'Networking' started by kylerme, Jan 1, 2013.

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  1. kylerme

    kylerme Thread Starter

    Joined:
    Jan 1, 2013
    Messages:
    1
    ok so right now im on my laptop with a personal hotspot from my iphone.

    Ok so on my pc Windows 7 i have my Ethernet cable from my modem going into my pc. For whatever reason i accidently unplugged my modem. Before unplugging my modem everything worked absolutely wonderful i had internet access and everything was good. After unplugging my modem i cant seem to connect to the internet anymore. When i troubleshoot problems it says " Your broadband modem is experiencing connectivity issues ". I have tried solutions as to restart my modem and my pc reset my modem to factory settings and nothing has worked. Im out of options and im really <annoyed> this isn't working.

    <edited - moderator>
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    i have modified the post - this is a family friendly site

    Whats the make and exact model of the modem
    sounds like a configuration issue
    whos the ISP

    do a full power cycle
    ------------------------------------------------------------------------

    How to power cycle

    &#8220;power cycle&#8221; process to reboot or reset the modem/router
    • Switch off all the devices modem, router and computers also unplug their power cables.
    • Wait at least 1 to 5 minutes,
    • Plug the power cords back in, but don&#8217;t switch them on.
    • First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
    • Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable.
    • Now turn on your computer, You should now be able to access the Internet.
    ------------------------------------------------------------------------
     
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