Hi there.. I found this forum while searching for answers to my internet problem.
I am using a Verizon GT704WG Wireless DSL Modem/Router. It is hardwired into my daughter's computer, and I have another desk top that I use wireless and other family members use two laptops wireless also.
On Saturday we lost our dial tone and therefore internet access. When Verizon repaired the problem today, the only computer that can get internet access is my daughter's hardwired computer.
On my wireless desktop (and I even tried wiring it up) and two other laptops, there is showing internet connection but we can not open a website on either IE or Firefox.
I spoke with my wireless card co, and with verizon numerous times. At first verizon said that the modem/router may have been damaged while it sat idle.. that the software in it is not working properly.
However, once they established connection with my daugter's computer (hardwired into modem/router), they say that all settings are functional in my desk top as well, and that it may be the browsers that are malfunctioning. I find it hard to believe that could be the problem in my desktop and two laptops that won't connect either.
I am thinking this is a problem with the modem/router but would welcome any suggestions. Thanks.
I am using a Verizon GT704WG Wireless DSL Modem/Router. It is hardwired into my daughter's computer, and I have another desk top that I use wireless and other family members use two laptops wireless also.
On Saturday we lost our dial tone and therefore internet access. When Verizon repaired the problem today, the only computer that can get internet access is my daughter's hardwired computer.
On my wireless desktop (and I even tried wiring it up) and two other laptops, there is showing internet connection but we can not open a website on either IE or Firefox.
I spoke with my wireless card co, and with verizon numerous times. At first verizon said that the modem/router may have been damaged while it sat idle.. that the software in it is not working properly.
However, once they established connection with my daugter's computer (hardwired into modem/router), they say that all settings are functional in my desk top as well, and that it may be the browsers that are malfunctioning. I find it hard to believe that could be the problem in my desktop and two laptops that won't connect either.
I am thinking this is a problem with the modem/router but would welcome any suggestions. Thanks.