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Can't connect to internet

Discussion in 'Networking' started by tjhigharc, Jan 13, 2011.

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  1. tjhigharc

    tjhigharc Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
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    I have a D-Link DIR-615 router and a LinkSys WUSB600N Wireless-N USB Network Adapter, which up to today have been working perfectly well on my Windows Vista desktop. now all of a sudden, I'm getting this message after connecting to my network: "this computer is connected to the network, but does not have access to the intenet." Device manager shows that the Adapter is working. I also have a laptp that is using the same router/network, without any issues. How do I get access to the internet again? Thank you
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Press the Windows key + R to open a Run box.

    Type CMD.

    Press OK.

    In the Command Prompt, type ipconfig /all.

    Press Enter.


    Copy (right-click and Select All > press Enter) the entire content of that window and paste it into your next reply.

     
  3. tjhigharc

    tjhigharc Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    10
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Tom-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 3:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Linksys WUSB600N Wireless-N USB Adapter w
    ith Dual-Band ver. 2 #2
    Physical Address. . . . . . . . . : 00-25-9C-F4-CB-9D
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::3dad:32bf:27bb:5d38%15(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
    Gigabit Ethernet NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-23-54-3B-5C-07
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{119FCD85-9D18-4500-99BC-B13702C95
    6FD}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{57312A5B-C619-4BAF-97B5-4FD734F59
    280}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Tom>
     
  4. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
    34,796
    Try enabling DHCP.
     
  5. etaf

    etaf Moderator

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    First Name:
    Wayne
  6. tjhigharc

    tjhigharc Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
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    I set up IP and DNS to automatic. this did not work.
     
  7. etaf

    etaf Moderator

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    First Name:
    Wayne
    post back the ipconfig /all again
     
  8. tjhigharc

    tjhigharc Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    10
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Tom-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 3:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Linksys WUSB600N Wireless-N USB Adapter w
    ith Dual-Band ver. 2 #2
    Physical Address. . . . . . . . . : 00-25-9C-F4-CB-9D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::3dad:32bf:27bb:5d38%15(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.93.56(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
    Gigabit Ethernet NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-23-54-3B-5C-07
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{119FCD85-9D18-4500-99BC-B13702C95
    6FD}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{57312A5B-C619-4BAF-97B5-4FD734F59
    280}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Also make sure your DHCP Client service is Started and Automatic.

    To do so, press the Windows key + R to open a Run box.

    Type services.msc

    Locate the DHCP Client service.
     
  10. tjhigharc

    tjhigharc Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
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    It does state Started and Automatic
     
  11. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
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    Try stopping it and restarting it.

    If no luck, also check the DNS Client service.
     
  12. tjhigharc

    tjhigharc Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
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    stopped and started both - no luck.
     
  13. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
    34,796
    Make sure your router is also set for DHCP.
     
  14. tjhigharc

    tjhigharc Thread Starter

    Joined:
    Jan 13, 2011
    Messages:
    10
    Not sure how to do that. My laptop is working fine with the router
     
  15. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,252
    First Name:
    Wayne
    connect with a cable to the router and see if that works ok - if so post a ipconfig /all with that connection
     
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