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Can't connect to network in newly installed Linux Mint.

Discussion in 'Linux and Unix' started by noobtechie, Jun 12, 2018.

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  1. noobtechie

    noobtechie Thread Starter

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    I am new to Linux. I dual booted it with Windows 8.1. I have a wired internet connection. It works fine on Windows. Please tell me further information I should provide to get help.
     
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  3. managed

    managed Trusted Advisor

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    Hi and welcome to TSG.

    Tell us what version of Mint it is and in Windows look in Device Manager > Network adapters and tell what Network card you have.
     
  4. noobtechie

    noobtechie Thread Starter

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    Hello, thank you for replying.
    My Mint version is 18.3.

    And how do I know what network cards I have?
     

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  5. managed

    managed Trusted Advisor

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    In Device Manager > Usb to Ethernet Adapter click the Details tab then click the down arrow under Property and select Hardware Id's and post a screenshot of that please.

    I assume you're using a Usb to Ethernet adapter ? Finding a Linux driver for it could be difficult, with the data in the new screenshot we can try though.
     
  6. noobtechie

    noobtechie Thread Starter

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    Yes I am using an Usb to Ethernet adapter. Here is the screenshot. Thank you for your help.
     

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  7. managed

    managed Trusted Advisor

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    Possible solution here in post #2 :- https://ubuntuforums.org/showthread.php?t=1956545

    If that doesn't help what is the make and model of the Usb to Ethernet adapter ?
    Same question for the computer you're using it with, make and model please.
     
  8. noobtechie

    noobtechie Thread Starter

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    Here is my system information.
    And I do not know about my adapter make and model.
     

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  9. managed

    managed Trusted Advisor

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    Did you try the commands in my link ? If so what happened ?

    Is there anything written on the Usb adapter ?

    What is the make and model of the computer ? Laptop or desktop ?
     
  10. plodr

    plodr

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  11. noobtechie

    noobtechie Thread Starter

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    Here is the screenshot of the linux commands...
     

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  12. managed

    managed Trusted Advisor

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    Please answer my other 2 questions.
     
  13. noobtechie

    noobtechie Thread Starter

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    I have an assembled desktop. In my adapter is it is written "Enter" and "C41510".
     
  14. managed

    managed Trusted Advisor

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    I checked and I have a similar adapter with the same hardware ID (although mine has 3 usb ports as well as an ethernet port) so I ran Mint 18.3 Cinnamon 64 bit live (ie not installed, running from a Usb stick) and my adapter worked.

    Have you tried running Firefox in Mint ? What happens when you do ?
     
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