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can't connect to router, other computers can

Discussion in 'Networking' started by Thug, Jul 28, 2007.

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  1. Thug

    Thug Thread Starter

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    Jul 28, 2007
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    hi i'm new to this forum and, sadly, a novice when it comes to overall computer no how. I've had a netgear wgr614 wireless router for about 2 years and it's been working fine until about 2 months ago when i came back from campus. When i go to the wireless connect screen and choose my home router it will have the little connect icon showing that it is "acquiring the network address" but it never connects. My sister's laptop does the exact same thing and when my cousin came over and brought his laptop it wouldn't connect either. But my mom and dad's laptop connects just fine and so does the desktop downstairs *it uses a wireless adapter* I suspect it has something to do with an ip problem but i have no idea how to resolve that sort of thing :( . If anyone can help it'll be greatly appreciated ^___^
     
  2. JohnWill

    JohnWill Retired Moderator

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    I suspect this is really an encryption key issue.

    I'd start by disabling encryption on the router and see if it connects. Then enable encryption with a known key, and see if you can connect. For WEP, use ONLY the HEX key option, not the passcode option.
     
  3. Rockn

    Rockn

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    Do they have wireless security set up? If they have WEP or WPA set up you will have to get the security key from them to access their wireless.
     
  4. TerryNet

    TerryNet Moderator

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    Can you connect to the router via ethernet?

    Problem could also be MAC Address filtering or the Dhcp server is disabled. Additional questions to ask the router administrator.
     
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