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Can't connect to T-Mobile Broadband65

1K views 0 replies 1 participant last post by  lisabeth22262 
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Hi,
I have recently gone to the T-Mobile Broadband65 hotspot, my Acer Aspire 7520-5185 laptop (can use in on my WII and my Asus laptops) will not connect to it.

At first it won't allow the password, so by speaking with tech support at t-moble we changed the security properties to WPA-Personal, encryption type: AES, allowing the password to be input. I spoke with 2 tech guys to make sure I was given the same info and both report it has to be the computer because the mobile hotspot is running correctly on 2 other systems in the house.

When I try to connect using the t-mobile it states the connection to "T-Mobile Broadband65" was cancelled. This might be due to timeout or user action. View available wireless networks. You can then try connectiong to "T-Moble Broadband65" again or try connecting to a different network. If the problem continues, contact your network administrator or hardware manufacturer for further assistance.

I hope I have given you enough information.

Lisa
 
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