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Can't connect to two websites, multiple browsers used

Discussion in 'Web & Email' started by jphan, Jul 5, 2017.

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  1. jphan

    jphan Thread Starter

    Jul 5, 2017

    Computer: MSI GE62 Apache-276 i7 5700HQ GeForce GTX 960M 2gb
    OS: Windows 10 (has not been registered with key, upgrade was temporary and key was not provided)
    Virus software: Malwarebytes and AVG Free, CCleaner
    Websites not working: fedex.com and silicon valley bank
    Browsers used: Edge and Firefox

    Issue: when trying to access fedex.com or Silicon valley banks' websites, they keep redirecting and never fully load if I type them in the browser bar. If I look them up on Google's homepage and click on their links on the search results, I can access the website. Fedex, however; will continue to redirect on its homepage and I would be unable to click in the username and password boxes to login. A workaround I found was to simply press the "x" in the search bar to stop the page from loading and then proceed from there. I am trying to figure out the reason behind this so I can load them normally.
  2. metallica5456

    metallica5456 Trusted Advisor

    Apr 1, 2013
    First Name:
    Why was the system upgraded to 10? Did the issue occur before or after that?

    Have you tried resetting IE to factory defaults and seeing if the redirects are still there?
  3. charmosky


    Jul 6, 2017
    Reset IE
  4. 737Simpilot

    737Simpilot Temporarily Banned

    Jun 25, 2017
    Run cmd. Type ipconfig/ flushdns

    Change the DNS temporally to Google's of

    See if that helps. If not, check your host file.
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