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Can't connect to WiFi

Discussion in 'Networking' started by Spicymelon, Dec 13, 2018.

  1. Spicymelon

    Spicymelon Thread Starter

    Joined:
    Dec 13, 2018
    Messages:
    1
    Hey! I'm having issues with my wireless network adapter.
    When I try to connect to any WiFi (I tried both my home WiFi and my mobile data hot-spot) it just says "getting information from.." or "connecting", but it never does. When I run a troubleshoot it says something along the lines of "local area connection adapter is not working properly" and "a network cable is not properly plugged in or might be broken". It's definitely not a problem with the physical adapter because I recently bought a new one.
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    20,957
    Local Area Connection is NOT wireless .
    That said we need some details - please start here
    https://static.techguy.org/download/SysInfo.exe
    run our system information utility
    copy and paste to your reply the information in the white box

    Provide the make and full model of the adapter.

    Open a cmd prompt with admin rights and type
    ipconfig /all
    press enter

    right click top bar of cmd window - click edit and then select all
    right click top bar click copy and paste results to reply please.
     
  3. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,254
    First Name:
    James
    Almost sounds like it doesn't detect the wireless connection... have you tried new drivers?
     
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