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Can't connect wirelessly to internet

Discussion in 'Networking' started by Poopoo123, Feb 9, 2010.

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  1. Poopoo123

    Poopoo123 Thread Starter

    Joined:
    Sep 8, 2009
    Messages:
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    I can't connect my Sony Vaio VGN-S660 laptop to the internet wirelessly.

    The router is a Netgear WGR614v6.

    It can connect to the internet through the router if I used the cable.

    I have tried the "Repair" thing by right clicking the router on the list, also, Winsock fix didn't work for me.

    Unplugging both the router and modem then replugging them didn't work.

    Weird thing is the laptop connects fine through other peoples' routers.

    Another note is that some of the other systems such as my PS3 and Wii can't connect to the router wirelessly.

    The router is within 30 feet of all the systems and has all bars green for signal strength but no internet.

    The router has WPA security.

    The router is about 4 years old.
     
  2. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Disable encryption and MAC Address filtering (or access control) on the router and try to connect. Assuming success you can probably re-enable encryption and reconnect.
     
  3. Poopoo123

    Poopoo123 Thread Starter

    Joined:
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    That's the protection right? If so, tried it and it still isn't working.

    When I open the internet browser it appears that it's loading but it goes really slow and eventually shows a page saying page cannot be displayed. On IE it says in the bottom left of the browser "Website found. Waiting for reply..." with an hourglass next to it.

    I can ping site through cmd if telling you that helps.
     
  4. warrior19

    warrior19

    Joined:
    Oct 3, 2009
    Messages:
    984
    What operating system on laptop? Assuming its windows xp....

    Have you deleted all wireless profiles on the laptop.
    View Available Networks then click on the left Change the Order of preferred networks.
    Then delete all stored profiles.

    With all deleted retry View Available Networks and connect to your network and reenter the key.
     
  5. warrior19

    warrior19

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    Messages:
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    If its Vista.....try...... Network and sharing center on the left pane should be an entry 'Manage wireless networks'. Delete all stored profiles and attempt connection to local wireless again, after entering key see if it is ok now?
     
  6. Poopoo123

    Poopoo123 Thread Starter

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    Messages:
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    Thanks for the reply, but that didn't work unfortunately. Windows XP by the way.
     
  7. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Please show the following for an ethernet connection while also attempting a wireless connection ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  8. Poopoo123

    Poopoo123 Thread Starter

    Joined:
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    Messages:
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    Wired:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\richie is evil>IPCONFIG /ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : richie
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-16-6F-7A-E1-95
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, February 11, 2010 10:54:24
    PM
    Lease Expires . . . . . . . . . . : Friday, February 12, 2010 10:54:24 P
    M
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
    on
    Physical Address. . . . . . . . . : 00-13-A9-05-D6-3E
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.6
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, February 11, 2010 10:59:16
    PM
    Lease Expires . . . . . . . . . . : Friday, February 12, 2010 10:59:16 P
    M
    C:\Documents and Settings\richie is evil>






    Wireless:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\richie is evil>IPCONFIG /ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : richie
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-16-6F-7A-E1-95
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, February 11, 2010 10:54:24
    PM
    Lease Expires . . . . . . . . . . : Friday, February 12, 2010 10:54:24 P
    M
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
    on
    Physical Address. . . . . . . . . : 00-13-A9-05-D6-3E
    C:\Documents and Settings\richie is evil>
     
  9. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,823
    First Name:
    Terry
    The wireless IP configuration looks good. If I understood you correctly the ethernet connection works fine, but the wireless connection is so slow that web pages do not completely load. However, this laptop's wireless connections with some other routers works fine. Is this all correct?

    Do any other computers access the internet OK using a wireless connection to this router?

    One thing to do, regardless of the answers to the above, is make sure you have the latest firmware for the router. Then reset the router to factory default settings and reconfigure it.
     
  10. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Let's take a look at the wireless environment you're working in.


    Download and run this Xirrus Wi-Fi Inspector, paste a screen shot of the Network screen here.


    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
     
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