nick reynolds
Thread Starter
- Joined
- Nov 23, 1999
- Messages
- 173
Here in the UK. Signed up with Wanadoo. Installed modem they provide. Can't get connected. Have spoken to their helpline about 10 times. Gone through all procedures of disconnecting other extensions and having modem go through splitter from main BT box. Used different microfilter and different cables. Reinstalled software. Wanadoo have gone to BT who have done various tests on the line and say the line is ok. The USB light on the modem stays green (which shows that the computer connects to it ok) adsl light flashes which means it's not connected to broadband.
So I'm stuck. They say they will send a new modem which could take 10 days. It was always my intention to connect with their modem but then change to a linksys router modem. Have now bought one and tried installing this but this doesn't work either. it may be though that I haven't got all the settings right. I get green lights on lan and ethernet and red on dsl internet.
Any ideas?
So I'm stuck. They say they will send a new modem which could take 10 days. It was always my intention to connect with their modem but then change to a linksys router modem. Have now bought one and tried installing this but this doesn't work either. it may be though that I haven't got all the settings right. I get green lights on lan and ethernet and red on dsl internet.
Any ideas?