Solved Can't create NEW fld'r on Win 10 desktop with right-click

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LionBill

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Sep 1, 2018
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I have a HP OMEN that is approximately 2 years old(see specs below) & just yesterday a problem forced me to do a Windows 'Restore'. I did all the suggested backups of my Documents & Personal files and all was going well, or so I thought, until that is I needed to create a folder on the desktop. Whenever I right-click my desktop
I do not get the usual menu 'new' & 'folder', instead it 'hangs-up' my system that only a restart will clear. I did some research & found several so-called "fixes" that do not work, and I refuse to pay $30+ for one that it claims is 'guaranteed' to work. HELP Please . . . I DO NOT want to do anther restore!

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 8
RAM: 16319 Mb
Graphics Card: NVIDIA GeForce GTX 1070, -1 Mb
Hard Drives: C: 237 GB (166 GB Free); D: 920 GB (919 GB Free); E: 11 GB (1 GB Free); H: 31 GB (25 GB Free); I: 931 GB (931 GB Free);
Motherboard: HP, 830C
Antivirus: Windows Defender, Disabled
 

lochlomonder

Colin
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Jul 24, 2015
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Why did you need to create a folder on the desktop if you've backed up all your documents and personal files? I would suggest deleting the profile and then re-creating it. However, do you have access to the built-in Administrator account? If you're unsure, open a command prompt with Admin privileges, type in net user administrator /active:yes and then hit the Enter key. If it tells you it's succeeded, log out of your usual account and then try logging in as Administrator. If it doesn't have a password when you try logging in, I suggest securing it with one. After that, you can use this account to delete your personal account and then re-create it.
 

LionBill

Thread Starter
Joined
Sep 1, 2018
Messages
2
Why did you need to create a folder on the desktop if you've backed up all your documents and personal files? I would suggest deleting the profile and then re-creating it. However, do you have access to the built-in Administrator account? If you're unsure, open a command prompt with Admin privileges, type in net user administrator /active:yes and then hit the Enter key. If it tells you it's succeeded, log out of your usual account and then try logging in as Administrator. If it doesn't have a password when you try logging in, I suggest securing it with one. After that, you can use this account to delete your personal account and then re-create it.
Worked! Thank You . . .
 
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