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Can't Delete 2nd and 3rd Personal Folders & Calendars in Outlook 2003

Discussion in 'Business Applications' started by caffeinediary, May 19, 2007.

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  1. caffeinediary

    caffeinediary Thread Starter

    Joined:
    May 5, 2007
    Messages:
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    For some reason I have 3 sets of Personal Folders and Calendars in my Outlook 2003 (running on Vista). When I try to delete either of the 2 that I don't want I get this error message:

    "This operation failed. The object could not be found."

    Does anyone know how to remedy this? Any suggestions would be appreciated. Thanks!

    Andrew
     
  2. kama64

    kama64

    Joined:
    Apr 23, 2007
    Messages:
    604
    If you go to File > Data File Management, how many personal folders are there? If there is more than one, can you remove them?

    You may need to just create a new profile
     
  3. caffeinediary

    caffeinediary Thread Starter

    Joined:
    May 5, 2007
    Messages:
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    There is only one listing for Personal Folders when I got to File > Data Management.

    If I need to create a new profile can you suggest how to properly back up all my data so I don't lose it?

    Thanks for your help :)
     
  4. kama64

    kama64

    Joined:
    Apr 23, 2007
    Messages:
    604
    From searching around, it looks like your issue is known as a ghost .pst

    The fix is to go into the registry and delete some stuff: http://www.outlook-tips.net/howto/ghosts.htm

    But that looks like its not very fun.

    So further searching I found this link, its a add-on for outlook to clean up the duplicate:
    http://www.publicshareware.com/outlook-public-fix-profile.html

    Now if that doesn't work..then definetly new profile

    In outlook 2003 your info is stored as a .pst file, so search for that, and back it up
     
  5. caffeinediary

    caffeinediary Thread Starter

    Joined:
    May 5, 2007
    Messages:
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    Thank you SO much for your help! That add-on didn't work for me but going in and creating a new profile did the trick. Thanks!!!
     
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