Solved cant delete folders

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deety

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Dec 31, 2006
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There are 2 folders on my newly "reset" w10 laptop desktop. I've tried the permissions and security settings changes that are all over the internet and I've tried the read only removal method but I need permission to change any of these permissions and all I get is an error report telling me I need permission. Only one account on the computer and it is the administrator account. I've tried IObit and Malware removal/unlocking tools but either there is nothing to unlock, or as far as the software is concerned there is nothing to delete. One folder has 2 shortcuts in and one has a .txt file in. How do I get rid of this garbage please?
 

deety

Thread Starter
Joined
Dec 31, 2006
Messages
96
I didn't really solve this, I just re-reset the computer and used the delete files option
 

deety

Thread Starter
Joined
Dec 31, 2006
Messages
96
Thanks Paul23. I'd already tried that program, among others, and it didn't work. But I've got rid of EVERYTHING by resetting and using the delete files option.
Cheers
 
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