Cant delete or transfer

[Macboatmaster]

Can you please just answer the question

The simple question is HOW are those disks/drives configured
Are you saying that you actually have 20 or whatever the number is separate physical drives as against for instance 10 or whatever actual drives some with separate lettered partitions.

and are all the separate drives powered only by USB or do some of them ha\ve their own power source and is the hub powered or usb only

Also

then that needs further examination, if it still has McAfee on it, that MAY be a starting point

does it please have McAfee as the AV

When I know that, we can then start to analyse the problem - of file explorer and move/delete etc

 

[londo]

The drives are only powered by by the hub. I'm using Norton for AV.

 

[Macboatmaster]

Cheers and are you saying please

that you actually have 20 or whatever the number is separate physical drives as against for instance 10 or whatever actual drives some with separate lettered partitions.

Norton is a reasonable suspect and this I think confirms that those many drives - albeit we do NOT YET KNOW how many actual drives is unsuitable for the system

I've restarted without the external drives. It won't shut down when they're attached.

The first step in my opinion is to uninstall Norton, I presume you can reinstall as the computer came with McAfee trial
so you must have bought Norton

If you agree to this course of action I will be most pleased to pursue the trouble shooting but while Norton is installed I consider it a rather pointless exercise.

Also if you have NOT uninstalled McAfee even if you did not activate the trial that came with the HP then is necessary.

Please answer the actual physical drive number - what other USB devices are attached and indicate if you are willing to proceed as mentioned

 

[londo]

I'm still having troubles with my File Explorer program. I can't close it without restarting the whole computer.

 

[Macboatmaster]

well disconnect the drives that are usb while you proceed please

 

[londo]

I still can't keep my File Explorer open. Microsoft Tech Support suggested the following:
download link for repair installation : https://www.microsoft.com/en-in/software-download/windows10

steps : https://answers.microsoft.com/en-us...ndows-10/7f0b236e-3c6c-4913-9691-c4baa2a6190a

Will this help solve my problem or should I use the Windows Repair Tool?

 

[Macboatmaster]

Please read my post 18 and asnwer the questions
Your post 19 or 21 do not address the queries

 

[Macboatmaster]

Further to the above if you wish to proceed to a repair install here are the full guidance notes
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
from another site on which I also work

Do not use Windows Repair tool it is OK but the way forward on 10 is the repair install.

However if you were to proceed as I suggested on my post - 18, even that may not be necessary.

 

[Couriant]

The only question is how can you connect ALL those drives. I mean, we are talking about PC, ok you have like 10 free USB slots, ok you use splitters to connect 2 drives to one slot. It's still impossible to connect all of your drives. Like HOW?

External hard drives that are partitioned as such for one...