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Can't download Windows update. huh?

Discussion in 'Virus & Other Malware Removal' started by China Satin, Apr 8, 2004.

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  1. China Satin

    China Satin Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
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    I've been hijacked. AVG doesn't find any bug. Tried for three weeks now to download the ME patch KB832894, which I'm hoping closes hijacker's holes. For about a week, I'm finding rejected emails I never sent to addresses I don't know. For a number of days wasn't even able to download the AVG update, but yesterday did succeed in that. Today, still can't download from Microsoft Windows Update site.

    Are these two things (bounced emails, and inability to download patch) related? If I do nothing, will this traffic stop? Thanks in advance for your help. :)
     
  2. stillearning

    stillearning

    Joined:
    Mar 15, 2004
    Messages:
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    Do you have a firewall interfering? I have to turn Norton off in order to do an update.
     
  3. etaf

    etaf Moderator

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    First Name:
    Wayne
  4. China Satin

    China Satin Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
    2
    Don't have firewall. Would like to, but don't know which one to buy. Am using free AVG (Grisoft), just because it's convenient. Still don't know why Microsoft Windows Update packs won't download. Weird! I've downloaded from that site in the past.
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    go to http://www.thespykiller.co.uk/files/HijackThis.exe and download 'Hijack This!'.
    make sure it is placed into it's own folder, not a temporary folder. Then doubleclick the Hijackthis.exe.
    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
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