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Can't download windows update

Discussion in 'Virus & Other Malware Removal' started by melonhead, Feb 11, 2005.

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  1. melonhead

    melonhead Thread Starter

    Joined:
    May 6, 2002
    Messages:
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    I'm working on a computer (OS is XP) and it will not allow Windows update to proceed. They have not updated for a while and there are 25 critical updates. It downloads the first critical update Downloading Q329048: Security Update (update 1 of 25)... and this comes across the green and the green bar moves to 100% and then it goes no further. I've tried rebooting, etc. However, sometimes it won't even allow me to go to the Windows update page - yet it will go to every other web page that I type in without a problem.

    The SP2 has not been installed on this computer.

    I have run Adaware, Spybot, CWW Shredder, AVG and housecall on this computer. The HJT appears clean.

    Any suggestions?

    Thanks in advance.
     
  2. melonhead

    melonhead Thread Starter

    Joined:
    May 6, 2002
    Messages:
    882
    Now I can't get on the Windows update site at all. I've tried changing the security settings, made sure that no firewall was working, tried everything I could find doing a google search and also on microsoft website.

    I can open up windows update when in safe mode. However, you cannot get updates in safe mode. (at least they won't let me with this computer - I'm assuming it is a safe mode thing)

    When you boot up - the normal log in members names does not appear - the locked dialogue box appears - however I can sign in and then it says the computer is unlocked. I saw this on one other computer I was fixing but I was able to get the normal log in when I updated.

    I've tried unchecking everything from start up in msconfig - but still no success. Any suggestions would be greatly appreciated.
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,034
    Download the Hoster from http://members.aol.com/toadbee/hoster.zip. UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

    Then see if you can access the site and proceed with the updates.
     
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