Can't Email Out

[MenoMom]

My daughter just moved into her college apartment. She has set up her email using the same address that she had here at home, BUT she can receive emails in but cannot email out! She has NIS 2004 and has removed the virus scan option for incoming and outgoing email. What do we do so she can send emails?

 

[etaf]

is she using the same dial up phone number - i know in uk some providers allow you to get email regardless of what dial-up you use but will not allow you to receive without dialing into there phone number.

check the settings on the pop3 and smtp account - just in case they have changed